Harjinder Singh
Campbelltown,NSW
Summary
Versatile team member offering over 3 years of IT and customer service experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Security-conscious and customer-focused with top-notch teamwork and interpersonal communication skills.
Overview
3
3
years of professional experience
Work History
Checkout Operator
Woolworths Supermarket
Campbelltown , NSW
09.2021 - Current
- Operated and closed out drawers with high accuracy to maintain balanced registers.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Answered questions about store policies and addressed customer concerns.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items and join reward programs.
Computer Printer technician
DB Schenker Fuji Xerox Australia(casual)
Hoxton Park, NSW
03.2020 - 05.2021
- Developed team communications and information for meetings
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Proved successful working within tight deadlines and fast-paced atmosphere
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
- Learned new skills and applied to daily tasks to improve efficiency and productivity
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
IT Support Technician(casual)
Industry Trading 4 Ford
Huntingwood, NSW
07.2019 - 02.2020
- Responsible for installation and setting up of IT equipment workstations
- Supporting customers for new setup workstation face to and Deployment for new
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Desktop, Laptops, monitors and other PC peripherals and Providing onsite support setting up equipment and ensuring programs are working
- Carried out day-day-day duties accurately and efficiently.
- Disassembled computer systems to troubleshoot and resolve hardware issues
- Diagnosis of desktop, application, networking and infrastructure issues
- Experience of supporting wide and varied client base
- Docking stations, scanners, multifunction printer/copier/scanners
- Troubleshooting PCs, laptops and mobile devices
- Administering IT department’s policies and procedures
- Maintaining log of all problems detected
- Responsible for supporting Windows XP/Vista/Windows 7/Windows 8/Windows 10 and Office 365 and Mac OS
- Backup products, Anti-Virus products, DNS/DHCP, TCP/IP, Ethernet, wireless router and Firewall Configurations.
Education
Graduate Diploma - Information Technology
Auckland Institute of Technology
Auckland, New Zealand 06.2008
Skills
- Excellent customer facing, communication
- New Installations and Support
- Equipment Configuration
- Information Security
- Organization and Time Management
- Eagerness to Learn New Technologies
- On-Site Machine Service
- Management skills
- Hardware and Software Monitoring
- Thorough understanding of computer
- Lift heavy objects
- Able to prioritize in complex, fast-paced
- Environment & work unsupervised
- Willing to work in any type shifts
- Cash Register Operation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Checkout Operator
Woolworths Supermarket
09.2021 - Current
Computer Printer technician
DB Schenker Fuji Xerox Australia(casual)
03.2020 - 05.2021
IT Support Technician(casual)
Industry Trading 4 Ford
07.2019 - 02.2020
Graduate Diploma - Information Technology
Auckland Institute of Technology
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