Harkamal Harika
Geelong,Australia
Summary
Dynamic professional with a proven track record at Scorpion Business Solutions, excelling in business development and customer relations. Adept at fostering strong client connections and utilizing effective communication skills to drive success. Recognized for leadership and problem-solving abilities, ensuring timely service delivery and enhancing customer satisfaction.
Overview
4
4
years of professional experience
Work History
Packing Handler
Guru Nanak bakery
Campbellfield, VIC
12.2024 - 03.2025
- Verified accuracy of orders before shipment was released from warehouse facility.
- Stacked filled boxes on pallets for shipping purposes.
- Maintained a clean and safe working environment at all times.
- Completed paperwork associated with packing activities including shipment documentation.
- Adhered to proper storage techniques when handling fragile items during packaging.
Business Development Executive
Scorpion Business Solutions
01.2023 - 01.2024
- Established strong relationships with existing customers through regular follow-ups and visits.
- Maintaining records of all sales activities including customer interaction, presentation, proposal, quotes.
- Ensure timely delivery of service according to customer requirements.
Student Support Admission Officer
Akaash Institute
01.2022 - 01.2023
- Communication Skills, Critical Thinking. Customer Dealing, Teamwork, Active Listening, Project Management, Management Skills, Leadership Skills, Adaptability, Collaboration Skills.
- Enforced corporate policies and procedures in compliance with applicable laws and regulations.
- Utilized problem solving techniques to resolve conflicts between personnel.
Customer Support Executive
Tech Mahindra
01.2021 - 01.2022
- Responded to customer complaints with empathy, patience, and understanding.
- Provided customer support by responding to inquiries and resolving customer issues in a timely manner.
- Utilized problem-solving skills to resolve escalated customer service.
Education
MASTERS - ENGLISH LITERATURE
Panjab University
Chandigarh, India01.2020
BACHELOR OF ARTS - HONOURS
Panjab University
Chandigarh, India01.2018
SECONDARY EDUCATION - HUMANITIES
PML SD School
01.2018
Skills
- Communication Skills
- Management Skills
- Team Leading Skills
- Business Development Skills
- Teamwork Skills
- Front-Desk Skills
Languages
English
Professional
Hindi
Professional
Punjabi
Professional
Timeline
Packing Handler
Guru Nanak bakery
12.2024 - 03.2025
Business Development Executive
Scorpion Business Solutions
01.2023 - 01.2024
Student Support Admission Officer
Akaash Institute
01.2022 - 01.2023
Customer Support Executive
Tech Mahindra
01.2021 - 01.2022
MASTERS - ENGLISH LITERATURE
Panjab University
BACHELOR OF ARTS - HONOURS
Panjab University
SECONDARY EDUCATION - HUMANITIES
PML SD School
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