Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Harkaran Singh

Perth

Summary

Dynamic Sales Manager with a proven track record at Krishna Steel Industries, excelling in relationship building and strategic account management. Successfully increased sales revenue through innovative strategies and effective team training, fostering customer loyalty and repeat business. Adept at aligning goals with performance to drive results and enhance client satisfaction.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

TANDOORI BISTRO
06.2025 - Current
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Sales Manager

Krishna Steel Industries
12.2020 - 06.2025
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

Education

Bachelor of Arts - Marketing Management

Kurukshetra University
India
12-2024

Skills

  • Relationship building
  • Sales team training
  • Staff management
  • Goals and performance

Languages

English
Full Professional

Timeline

Customer Service Representative

TANDOORI BISTRO
06.2025 - Current

Sales Manager

Krishna Steel Industries
12.2020 - 06.2025

Bachelor of Arts - Marketing Management

Kurukshetra University

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Harkaran Singh