Harkeerat Singh
Sydney,NSW
Summary
Motivated employee with a desire for new challenges, possessing a strong work ethic, adaptability, and exceptional interpersonal skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Manager of Operations
Norwest Outdoors
06.2023 - Current
- Oversaw inventory management activities including ordering supplies as needed.
- Implemented systems for tracking operational performance metrics.
- Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
- Organized and facilitated budgets, product estimates, sales forecasts and product allocations to maximize resource utilization and customer sales opportunities.
- Investigated customer complaints related to product and service quality or delivery issues.
Retail Assistant
OM GROCERY
06.2023 - 07.2023
- Processed payments using cash register, credit card machine and POS system.
- Maintained stock levels by replenishing shelves, tidying displays and organizing merchandise.
- Performed regular inventory checks to ensure accurate stock control.
- Organized storeroom items neatly on shelves according to size, color or type of item.
- Operated cash registers efficiently during peak hours of business.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Team Member
Shell Gas
04.2023 - 05.2023
- Organized inventory shelves for easy access and maintenance of stock levels.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Collaborated with team members to maximize productivity and efficiency.
- Greeted customers upon entering the store with friendly demeanor.
- Rotated through series of different stations based on team needs.
Intern
Hotel The Grand Inn
Jammu, India
09.2022 - 01.2023
- Developed and implemented communications strategies for various projects.
- Assisted in the organization of events such as conferences, seminars, and workshops.
- Organized data into spreadsheets and databases for easy access by other departments.
- Managed customer inquiries via email, phone calls, and live chat services.
- Sat in on meetings, took detailed notes and brainstormed with team members on ways to solve problems.
- Displayed strong telephone etiquette, effectively handling difficult calls.
Education
Master of Commerce - Business Information Systems
University of Sydney
11-2024
Bachelor of Commerce - Banking
Symbiosis College of Arts And Commerce
Pune, India10-2022
Skills
- Active Listening
- Planning
- Teamwork and Collaboration
- Interpersonal Communication
- Calm Under Pressure
- Friendly, Positive Attitude
- Analytical
- Decision-Making
- Computer Skills
- Attention to Detail
- POS system operations
- Written Communication
- Client Relations
- Data Visulaizations
Accomplishments
- Awarded among ‘The Commerce Topper’ by Delhi public School Jammu, India for scoring among Highest aggregate at school-level in AISSCE.
- Got A grade in my college degree for a high CGPA of 8.20.
Languages
English
Professional
A1
Hindi
Full Professional
A1
Punjabi
Native/ Bilingual
A1
Certification
Data Camp certified in basic -
- SQL
- Tableau
Interests
Outdoor Activities
Fitness
References
References available upon request.
Timeline
Retail Assistant
OM GROCERY
06.2023 - 07.2023
Manager of Operations
Norwest Outdoors
06.2023 - Current
Team Member
Shell Gas
04.2023 - 05.2023
Intern
Hotel The Grand Inn
09.2022 - 01.2023
Master of Commerce - Business Information Systems
University of Sydney
Bachelor of Commerce - Banking
Symbiosis College of Arts And Commerce
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