Harkirat Kaur
Glenwood ,NSW
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Focused customer relations professional skilled in lead generation, customer relationship development and sales. Accomplished in providing unsurpassed support to demanding customers. Offering experience in related roles, as well as passion for improving service delivery, enhancing knowledge and exceeding expectations.
Overview
3
3
years of professional experience
Work History
Customer Service
Pizza Hut
08.2018 - 03.2021
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
- Answered customer telephone calls promptly to avoid on-hold wait times.
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- Provided primary customer support to internal and external customers.
- Cultivated customer loyalty, promoted repeat business and improved sales.
- Stocked shelves and managed inventory through Action and Action.
Education
Advanced Diploma - Business
Richmond School of Business
Parramatta, NSW03.2021
Skills
- Customer service optimization
- Customer service management
- Customer service awareness
Timeline
Customer Service
Pizza Hut
08.2018 - 03.2021
Advanced Diploma - Business
Richmond School of Business
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