HARKIRAT KAUR GILL

• Assisted clients in day-to-day tasks, including personal care, feeding, and recreational activities
• Maintained a healthy and safe work environment, managed beds, and conducted manual handling
• Provided dementia care, used hoists, managed skin care, bowel care, and infection control.

• Led, supervised, and developed a team of support personnel, focusing on program-specific portfolios
• Conducted ongoing Specialized Care Skills training and worked collaboratively with individuals, their carers, and families to ensure personalised services
• Recruited and selected staff, trained support workers, and organised rosters
• Assisted the Service Coordinator in delivering services within budget constraints and provided leadership to support worker teams
• Managed new customer registrations, support plans, and goals and outcomes
• Covered leave, assisted the resource team, and wrote progress reports for NDIS customers
• Trained support workers for insulin administration and provided high-level care and support
• Written progress notes, creating budget tools for NDIS funds
• Created safeguarding plans
• Restrictive practices
• Created a spending plan for home care packages
• Liaised with hospitals, occupational therapists, physiotherapists to order requests based on customer's needs with occupational therapist reference
• Updating overview notes on Alayacare
• Collaborated on performance improvement plans with Team Facilitators
• Supervised support workers
• Checked power BI for under or overspend utilisations, top-up hours, and monitor support workers overtime
• Monitored training for high intensity customers
• Paid invoices
• Monitored home care packages
• Handled new customer registrations
• Allocated suitable support workers.

- Led, supervised, and developed a team of support personnel, focusing on program-specific portfolios.

- Conducted ongoing Specialized Care Skills training and worked collaboratively with individuals, their carers, and families to ensure personalised services.

- Recruited and selected staff, trained support workers, and organised rosters.

- Assisted the Service Coordinator in delivering services within budget constraints and provided leadership to support worker teams.

- Managed new customer registrations, support plans, and goals and outcomes.

- Covered leave, assisted the resource team, and wrote progress reports for NDIS customers.

- Trained support workers for insulin administration and provided high-level care and support.

- Written progress notes

- Created safeguarding

- Created a spending plan for home care packages.

- Updating overview notes on

- Supervised support workers

- Monitored training for high intensity customers

- Paid invoices

- Handled new customer registrations. - Allocated suitable support workers.

• Provided personal care, wound care, and administered Buccal Midazolam to epileptic patients
• Worked with dementia patients and monitored dietary intake for diabetes patients
• Conducted tracheostomy care, tracheal suctioning, and nebulizer operations
• Managed skin care, pressure management, catheter care, and bowel care
• Utilised full and standing hoists, performed Peg feeding, and managed medication.

• Managed conflicts between clients, organised recreational activities, and encouraged participation
• Oversaw rosters, provided customer service, ordered stocks, and handled recruitment
• Trained staff, managed invoices and payroll, and conducted audit inspections.