Certified Senior Automotive Technician and Roadworthy Inspector with over 13 years of hands-on experience in diagnostics, servicing, and mechanical repairs of domestic and imported vehicles. Strong leadership and mentoring skills, with a proven track record in workshop safety, customer communication, and compliance. Highly skilled in team collaboration, and delivering consistent, high-quality results under pressure.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Senior Automotive Technician and RWC
Essendon Motor Group
Victoria, Australia
02.2025 - Current
Liaise with customers to explain technical issues
Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
Mentor apprentices, manage health and safety
Perform safety and emissions inspections including roadworthy evaluations
Ensure compliance with standards
Led repair and maintenance operations for various vehicle makes and models, ensuring compliance with safety standards.
Diagnosed complex automotive issues using advanced diagnostic tools and software.
Senior Automotive Technician and RWC
Mercedes-Benz
Victoria, Australia
12.2023 - 01.2025
Managed diagnostics, repairs, and inspections
Trained apprentices, enforced safety protocols
Consulted with customers on complex technical issues
Diagnosed and repaired complex automotive systems using advanced diagnostic tools and equipment.
Led team in performing routine maintenance and inspections to ensure vehicle safety and reliability.
Streamlined workflow processes, enhancing efficiency in service delivery and reducing turnaround time.
Implemented best practices for vehicle servicing, resulting in improved customer satisfaction levels.
Collaborated with management to develop strategic plans for optimizing workshop operations and resource allocation.
Delivered high-quality preventive maintenance services, extending the life of vehicles while maintaining customer loyalty.
Ensured smooth drivability by accurately diagnosing and repairing suspension-related concerns.
Performed expert-level electrical system troubleshooting to resolve malfunctions in wiring, sensors, and control modules.
Senior Automotive Technician and WOF Inspector
Mercedes-Benz
Newmarket, AUCKLAND , NEW ZEALAND
03.2021 - 10.2023
Performed roadworthy inspections and diagnostics
Trained staff and upheld safety protocols
Diagnosed complex automotive issues using advanced diagnostic tools and software.
Oversaw vehicle repair processes, ensuring adherence to safety and quality standards.
Implemented process improvements, reducing turnaround times for repairs and services.
Collaborated with service advisors to provide accurate estimates and recommendations to clients.
Conducted regular training sessions on new automotive technologies and equipment use.
Ensured compliance with industry regulations, enhancing operational integrity within the workshop.
Contributed to team success by assisting colleagues with challenging diagnostic or repair tasks as needed.
Senior Automotive Technician
Tony’s Tyre Service
Auckland, NZ
03.2017 - 03.2021
Conducted vehicle inspections and diagnostics
Mentored junior technicians
Maintained workshop safety
Diagnosed and repaired mechanical and electrical issues in various vehicle systems.
Conducted routine maintenance services, including oil changes, tire rotations, and brake inspections.
Collaborated with team members to streamline service operations and enhance customer satisfaction.
Utilized diagnostic tools to identify faults and recommend effective repair solutions.
Maintained accurate records of repairs and services performed on vehicles for tracking purposes.
Technician
Bridgestone Select
Tauranga, NZ
01.2010 - 01.2014
Maintained safe and organized workspace
Conducted tire inspections to ensure safety and performance standards were met
Operated diagnostic equipment to identify vehicle issues and recommend solutions
Supported technicians in performing repairs, enhancing workflow efficiency
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Assistant Mechanic
Autostop
Tauranga, NZ
01.2008 - 01.2009
Supported diagnostics and maintenance tasks
Performed routine services and minor repairs
Conducted thorough inspections to ensure vehicle safety and compliance.
Collaborated with team members to streamline repair processes and improve efficiency.