Harlea WHITFIELD
Burrum Heads,QLD
Summary
Accomplished Administrative Manager with a proven track record at Michael Hill, enhancing operational efficiency and team productivity through expert office management and vendor negotiations. Excelled in hiring and training, fostering a collaborative environment. Demonstrated ability in documentation control and relationship building, significantly contributing to corporate objectives and growth.
Overview
18
18
years of professional experience
Work History
Administrative Manager
Michael Hill
Cannon Hill, QLD
09.2006 - 07.2024
- Developed and implemented administrative procedures to maximize efficiency.
- Coordinated with executive staff to ensure deadlines were met in a timely manner.
- Organized meetings between executives and outside vendors or clients.
- Oversaw the maintenance of office equipment, supplies, and facilities.
- Assisted in the recruitment process by reviewing resumes and conducting interviews.
- Researched potential vendors to identify cost savings opportunities related to office supplies or services.
- Conducted performance reviews on administrative staff members to ensure they are meeting expectations.
- Reviewed contracts prior to signing them in order to protect the interests of the organization.
- Monitored office inventory to maintain supply levels.
- Supported staff through in-service training, providing mentorship and additional resources.
- Communicated job expectations and trained staff to promote team building and discipline.
- Developed administrative team to support corporate growth and objectives.
- Organized and maintained documents, files and records.
- Established work procedures or schedules to organize daily work of administrative staff.
- Worked with management team to improve workflows and eliminate unnecessary tasks.
- Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care.
Education
High School Diploma -
Wellington Point State High School
Brisbane, QLD11-1993
Skills
- Documentation and control
- Hiring and training
- Team collaboration
- Office supervision
- Organization and multitasking
- Performance evaluations
- Quality standards
- Data retrieval systems
- Office management
- Database administration
- Vendor negotiations
- Verbal and written communication
- Relationship building
References
Melanie Thornton
Store Manager - Stratco
0411 366 122
Tammy Allen
Quality Control Officer - Michael Hill
0419 672 498
Timeline
Administrative Manager
Michael Hill
09.2006 - 07.2024
High School Diploma -
Wellington Point State High School
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