Harleen Kaur
Brisbane,QLD
Summary
Versatile Administrative Professional with a proven track record in optimizing office operations and adeptly managing intricate schedules. Acknowledged for excellence in navigating fast-paced environments, I bring a wealth of experience as a former Customer Service Representative, known for delivering exceptional service and fostering positive customer experiences. Eager to contribute a diverse skill set to a dynamic team, committed to ensuring efficiency and collaboration within work environments. Recognized for adaptability and unwavering dedication to achieving organizational goals.
Overview
5
5
years of professional experience
Work History
Cook
Oporto
Brisbane
11.2022 - Current
- Excel in a high-pressure, fast-paced kitchen environment, efficiently prepping meals to meet quality standards and customer satisfaction
- Collaborate with kitchen staff to ensure smooth workflow and timely delivery of orders
- Demonstrate strong multitasking abilities to handle diverse cooking tasks simultaneously.
Administrative Assistant
TechInnovate Solutions
New Delhi
06.2021 - 07.2022
- Streamlined communication channels by promptly responding to emails, phone calls, and inquiries, maintaining a high level of professionalism.
- Efficiently managed daily office operations, providing comprehensive administrative support to the executive team.
- Proficient in typing and data entry, ensuring accuracy and efficiency in handling tasks requiring these skills.
- Prepared and proofread reports, presentations, and correspondence, ensuring accuracy and adherence to company standards.
- Demonstrated strong organizational skills by maintaining meticulous records, managing office supplies, and overseeing inventory management.
- Acted as a liaison between executives and various departments, fostering effective cross-functional communication and collaboration.
- Facilitated onboarding processes for new employees, including coordinating orientations and ensuring a smooth transition into their roles.
Customer Service Representative
Div-In Fashions Boutique
Amritsar
07.2019 - 06.2021
- Proactively engaged with customers to understand their needs, provided product knowledge, and offered personalized recommendations, resulting in a 15% increase in upsell and cross-sell opportunities
- Delivered exceptional customer service, addressing inquiries, resolving issues, and ensuring a positive shopping experience
- Handled cash transactions, maintained accurate records, and managed inventory
- Contributed to visual merchandising and product displays to enhance the overall shopping environment.
Education
Bachelors in Fashion Designing -
DAV College Amritsar
04.2019
Skills
- Computer Proficiency - Data entry, Excel, Word, etc
- Customer service
- Administrative Skills
- Adaptability
- Communication skills
- Team Collaboration
- Problem-Solving
- Multitasking
Languages
- English
- Punjabi
- Hindi
References
References available on request.
Timeline
Cook
Oporto
11.2022 - Current
Administrative Assistant
TechInnovate Solutions
06.2021 - 07.2022
Customer Service Representative
Div-In Fashions Boutique
07.2019 - 06.2021
Bachelors in Fashion Designing -
DAV College Amritsar
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