Summary
Overview
Work History
Education
Skills
CAREER OBJECTIVE
Certification
Timeline
Generic

Harleen Kaur

Sydney,NSW

Summary

Final-year Bachelor of Information Technology student majoring in Cyber Security with a strong passion for protecting businesses and individuals from cyber-attacks. With a solid foundation in cyber laws, ethical hacking, and network security, practical skills in identifying and mitigating cybersecurity risks and threats are possessed. Academic coursework has provided a deep understanding of various aspects of cybersecurity, including risk assessment, vulnerability management, and incident response. Additionally, hands-on experience in programming languages such as Java, proficiency in SQL, familiarity with different operating systems, and strong knowledge of Excel are present. As a dedicated professional, strong analytical and problem-solving abilities enable the resolution of complex cybersecurity issues effectively. A collaborative team player with excellent communication skills, working closely with colleagues and clients to understand their requirements and provide appropriate cybersecurity solutions. Staying updated with the latest developments and emerging trends in the cybersecurity and IT fields ensures knowledge and skills remain relevant in this dynamic industry.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Intern

Gentec Australia Pty Limited
07.2024 - Current

· Responsibilities include researching and suggesting best practices for data security, assisting in writing data security policies and procedures, and developing incident management strategies.

· Focus on streamlining data across different platforms including Google Workspace, PIMs, Website, and ERP system.

· Creating an annual security awareness training plan.

This internship is conducted in collaboration with Macquarie University.

Sales Consultant

Swarovski
07.2023 - Current
  • Utilized strong interpersonal and communication skills to build and maintain customer relationships
  • Achieved and consistently exceeded monthly sales targets, demonstrating sales acumen and results-driven performance.

Customer Service Representative

Mad Toppings
02.2022 - 06.2023
  • Demonstrated excellent communication skills in resolving product and consumer complaints
  • Used proven techniques to de-escalate angry customers during telephone interactions.

Customer Service Representative

My Indian Bazaar
05.2022 - 12.2022
  • Developed strong customer relationships to encourage repeat business
  • Educated customers on special pricing opportunities and company offerings.

Education

Bachelor of Information Technology - Cyber Security

Macquarie University
North Ryde, NSW
11.2024

Skills

  • Risk Assessment
  • Vulnerability Management
  • Incident Response
  • Java Proficiency
  • SQL Management
  • OS Familiarity
  • Network Analysis
  • Analytical Skills
  • Communication
  • Continuous Learning
  • Time Management
  • Adaptability
  • Excel Proficiency
  • Splunk & Sentinel
  • Teamwork
  • Customer Service
  • Group Leadership
  • Team Management
  • Quick Learner

CAREER OBJECTIVE

I am a dedicated IT and cybersecurity professional aiming to merge my technical expertise with my passion for safeguarding digital environments. My goal is to contribute to an organization by developing and implementing comprehensive security strategies that protect valuable information assets while ensuring the reliability and resilience of IT systems. I am eager to engage in a role that offers challenges, promotes collaboration across departments, and provides opportunities for growth in the latest technological advancements.

Certification

  • Microsoft Office Specialist (MOS)
  • Cybersecurity Awareness Training, Udemy
  • Cloud Computing certificate

Timeline

Intern

Gentec Australia Pty Limited
07.2024 - Current

Sales Consultant

Swarovski
07.2023 - Current

Customer Service Representative

My Indian Bazaar
05.2022 - 12.2022

Customer Service Representative

Mad Toppings
02.2022 - 06.2023

Bachelor of Information Technology - Cyber Security

Macquarie University
  • Microsoft Office Specialist (MOS)
  • Cybersecurity Awareness Training, Udemy
  • Cloud Computing certificate
Harleen Kaur