Harleen Kaur
Sydney,NSW
Summary
Dedicated customer service professional with proven problem-solving and communication skills. Adept at managing customer inquiries and complaints, ensuring high satisfaction and swift resolutions.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
DEZIRE HOMES
02.2025 - Current
- Handled customer complaints and resolved issues promptly and professionally.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Customer Service Representative
david's fruit shop
02.2024 - 03.2025
- Processed customer transactions using point-of-sale system efficiently.
- Maintained cleanliness and organization of the store environment daily.
- Handled customer complaints and resolved issues promptly and professionally.
- Stocked shelves with fresh produce, ensuring quality and availability.
- Collaborated with team members to promote seasonal fruit specials effectively.
- Answered customer inquiries and provided accurate information regarding products and services.
Skills
- Customer service
- Conflict resolution
- Transaction processing
- Product knowledge
- Inventory management
- Customer relationship management
REFERENCE
- GURPREET SINGH
- 0414616690 , 0421600909
Timeline
Customer Service Representative
DEZIRE HOMES
02.2025 - Current
Customer Service Representative
david's fruit shop
02.2024 - 03.2025
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