Harley Clemson
STRATHFIELD SOUTH,NSW
Summary
Dynamic and driven professional with contagious enthusiasm and a sharp eye for detail. A natural competitor who thrives on challenges, approaching every task with a blend of creativity and determination. Quick to learn and adapt, viewing change as an opportunity for growth. Skilled in navigating high-pressure situations, committed to inspiring teams and delivering exceptional results that consistently exceed expectations.
Overview
8
8
years of professional experience
Work History
NATIONAL VM TRAINER
JOHNNY BIGG
04.2024 - Current
- Progressed from State Visual Merchandiser to National Visual Merchandising Trainer.
- Conducted workshops and training sessions to enhance team expertise in visual merchandising principles.
- Developed and rolled out comprehensive visual merchandising plans, seasonal displays, and promotional campaigns.
- Audited store layouts to ensure alignment with brand standards and maximized sales potential.
- Managed the creation and distribution of fixture audits, signage orders, and layout adjustments.
- Provided ongoing support to state visual merchandisers, driving consistency across stores.
- Provided training to store teams, Area Managers, and State Leaders on Visual Merchandising best practices, ensuring consistent product presentation and alignment with company standards across all locations.
NSW State Visual Merchandiser
Johnny Bigg
06.2021 - 02.2023
- Managed aesthetically pleasing and commercial displays to showcase company products and increase sales.
- Evaluated store performance and made recommendations for changes to optimize sales.
- Supported Visual Merchandising Managers in executing national directives and ensuring consistency across locations
- Conducted virtual walkthroughs with interstate teams to provide feedback and ensure proper implementation of Visual Merchandising directions and standards.
- Delivered tailored Visual Merchandising solutions for stores, customizing displays to meet the unique needs of each location and drive customer engagement.
- Provided training and development on Visual Merchandising for store teams, ensuring they understood and applied best practices to enhance product presentation and drive sales.
LINE MANAGER
KMART
01.2021 - 06.2021
- Supervised store operations, ensuring smooth daily workflow and adherence to company policies.
- Managed staffing schedules and monitored performance to maintain high productivity levels.
- Oversaw inventory management, stock replenishment, and merchandising standards.
- Addressed customer inquiries and complaints to enhance overall satisfaction.
- Implemented process improvements that reduced operational inefficiencies.
STORE MANAGER/ASSISTANT MANAGER
JOHNNY BIGG
09.2018 - 12.2020
- Started as Assistant Store Manager in a flagship store and was promoted to Store Manager of a top-performing location.
- Successfully led the team to exceed sales targets, achieving consistent growth in revenue.
- Conducted recruitment, training, and performance management of store staff.
- Implemented in-store promotions and visual merchandising initiatives to drive foot traffic.
- Conducted stocktakes and managed inventory to minimize shrinkage and optimize product availability.
- Built strong customer relationships, fostering loyalty and repeat business.
STORE MANAGER
TAROCASH
07.2017 - 08.2018
- Advanced from casual team member to Store Manager, overseeing operations across three locations.
- Managed staffing, rostering, and employee training to ensure seamless daily operations.
- Strategically arranged store layouts to optimize customer flow and product visibility.
- Monitored sales performance, analyzing data to identify and implement improvement strategies.
- Cultivated a customer-focused culture, consistently achieving positive feedback.
- Assisted the Area Manager in managing daily operations, including visual merchandising, training new managers and team members, and supporting team development.
ASSISTANT MANAGER
ROGER DAVID
01.2017 - 06.2017
- Began as a casual employee and quickly earned a promotion to Assistant Store Manager.
- Supported store operations, including opening and closing duties, cash handling, and reporting.
- Assisted in executing visual merchandising plans to enhance the store's appeal.
- Collaborated with management to implement sales-driving strategies.
- Provided excellent customer service, ensuring a positive shopping experience and increase in revenue.
Education
Certificate of Visual Merchandising -
Australian Online Courses
01.2025
Certificate 3 - Hospitality
Training Services NSW
01.2017
HSC - undefined
Mountain View Adventist Collage
01.2014
Skills
- Visual Merchandising: Expertise in planning and executing seasonal guidelines and promotional displays
- Training & Development: Creating and delivering training programs for staff and management teams
- Operational Management: Experience in store openings, stock control, and reporting processes
- Leadership: Recruitment, team management, and retention strategies for high-performance environments
- Sales Strategy: Implementing strategies to drive revenue and improve customer engagement
- Technical Proficiency: Skilled in Adobe Suite, Microsoft Office, and retail management tools
- Time Management: Effectively managing multiple tasks and priorities to meet deadlines
Timeline
NATIONAL VM TRAINER
JOHNNY BIGG
04.2024 - Current
NSW State Visual Merchandiser
Johnny Bigg
06.2021 - 02.2023
LINE MANAGER
KMART
01.2021 - 06.2021
STORE MANAGER/ASSISTANT MANAGER
JOHNNY BIGG
09.2018 - 12.2020
STORE MANAGER
TAROCASH
07.2017 - 08.2018
ASSISTANT MANAGER
ROGER DAVID
01.2017 - 06.2017
Certificate 3 - Hospitality
Training Services NSW
HSC - undefined
Mountain View Adventist Collage
Certificate of Visual Merchandising -
Australian Online Courses
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