Harley Golding
Glan Devon,QLD
Summary
Proven track record in enhancing customer satisfaction and efficiency, notably at IGA Supermarket. Excelled in heavy lifting and maintaining workplace safety while leveraging exceptional customer service and teamwork skills. Demonstrated ability to quickly adapt, leading to significant improvements in service
Overview
1
1
year of professional experience
Work History
Grocery Stocker
IGA Supermarket
08.2023 - 03.2024
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
- Maintained strong product knowledge to better assist customers with their shopping needs and provide accurate information regarding items.
Crew Member
McDonald's
03.2023 - 07.2023
- Worked front counter, drive-thru, and other areas.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- I worked well with teammates and accepted coaching from the management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
No Degree -
Nananago High School
Nanango, QLDSkills
- Heavy Lifting
- Cleaning and sanitizing
- Workplace Safety
- Customer Service
- Teamwork and Collaboration
- Conflict Management
- Lead Conversion
- Critical Thinking
- Fast Learner
Timeline
Grocery Stocker
IGA Supermarket
08.2023 - 03.2024
Crew Member
McDonald's
03.2023 - 07.2023
No Degree -
Nananago High School
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