Harley Kent
Woodlands,WA
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Harp Productions. Expert in food safety and conflict resolution, consistently ensuring guest satisfaction and efficient service. Proven ability to collaborate with team members and manage time effectively, contributing to successful special events and a welcoming dining atmosphere.
Overview
1
1
year of professional experience
Work History
Server
Harp Productions
Perth, WA
11.2024 - Current
- Took food and drink orders while ensuring accuracy and efficiency.
- Maintained cleanliness of dining area and ensured proper table settings.
- Resolved customer inquiries and complaints in a professional manner.
- Supported special events by setting up tables and serving guests efficiently.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Delivered food orders promptly and courteously.
- Greeted guests and provided menus.
Education
High School Diploma -
Churchlands Senior High School
Churchlands, WASome College (No Degree) - Introduction To Trades
TAFE Course
Jandakot, WASkills
- Customer service
- Food safety
- Point of sale
- Time management
- Team collaboration
- Conflict resolution
- Professional appearance
- Inventory management
- Strong work ethic
- Calm demeanor
- Task prioritization
Affiliations
- Fishing
- Gaming
- Gridiron
- Baseball
Languages
French
Elementary
Mongolian
Limited
Timeline
Server
Harp Productions
11.2024 - Current
High School Diploma -
Churchlands Senior High School
Some College (No Degree) - Introduction To Trades
TAFE Course
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