Summary
Work History
Education
Skills
Timeline
Generic

Harley Lane

Zillmere

Summary

Dynamic IT Technician with proven expertise at Everton Park State High School, excelling in desktop technical support and network optimization. Adept at troubleshooting and diagnostics, I effectively resolved issues remotely, enhancing user satisfaction. Committed to teamwork and collaboration, I consistently improved system performance and reliability through proactive maintenance and hardware installation.

Work History

IT Technician

Everton Park State High School
07.2025 - 07.2025
  • Maintained office PCs, networks and mobile devices.
  • Set up PCs, projectors, and microphones for use in video conferencing rooms.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
  • Installed, configured and maintained computer systems and network connections.

Education

No Degree - Digital Technology

Everton Park State High
Everton Park, QLD
12-2027

Skills

  • Desktop technical support
  • Hardware installation
  • Technical support
  • Software configuration
  • Server maintenance
  • Peripheral repair
  • Peripheral maintenance
  • Software updating
  • Troubleshooting and Diagnostics
  • Problem-solving
  • Teamwork and collaboration
  • Software upgrades

Timeline

IT Technician

Everton Park State High School
07.2025 - 07.2025

No Degree - Digital Technology

Everton Park State High
Harley Lane