Harley Wolhoff
Sydney,NSW
Summary
An organised and dependable individual successful at on-taking multiple priorities with a positive attitude both amongst staff and customers. With willingness to take on added responsibilities to meet goals throughout the day.
Overview
3
3
years of professional experience
Work History
Duty Manager
Mint Fresh IGA
11.2020 - Current
- Provided services efficiently and with high level of accuracy.
- Handled customer complaints whilst resorting their issues.
- Greeted and assisted customers by gathering information pertaining to memberships and orders.
- Trained new employees, demonstrating best methods.
- Stocked and arranged merchandise, clearly labelling items.
- Assisted customers with prompt and polite support in-person and via telephone.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Balanced and organized cash register by handling cash, counting change.
- Maintained tidy and organized store environment to comply with cleanliness standards.
Retail Assistant
Salvation Army Thrift Store
08.2020 - 11.2020
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Used POS system to process sales, returns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
Education
Bachelor of Science - Nutrition
Australian Catholic University
Sydney, NSW12.2025
Oakhill College
Castle Hill, NSW12.2021
Skills
- Staff Support
- Professional Communication Skills
- Complex Problem-Solving
- Register Opening and Closing
- Engaging with Diverse Customers
- Credit and Cash Transactions
- Telephone Answering
- Cash Register Operation
- Customer Assistance
- Cash Register Operation
Additional Information
References:
Work: Louise Gardiner (Manager - Mint Fresh IGA Westleigh) - 0401432863
Personal:
Timeline
Duty Manager
Mint Fresh IGA
11.2020 - Current
Retail Assistant
Salvation Army Thrift Store
08.2020 - 11.2020
Bachelor of Science - Nutrition
Australian Catholic University
Oakhill College
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