Harman Bains
Melbourne,VIC
Summary
Currently a second year Commerce student at the University of Melbourne, I am pursuing a major in Accounting and Finance. I thrive in collaborative environments, where teamwork and collective problem-solving are key to success. With a strong interest in the financial and accounting sector, I am eager to contribute effectively to a professional setting and assist in driving business success through my skills and commitment, whether it is through part-time opportunities or internships during my studies.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Woolworths
10.2021 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Worked with other colleagues in a co-operative and respectful manner.
Math Tutor
Medview Education
01.2024 - 11.2024
- Monitored student progress to adjust instructional methods and ensure continued growth in mathematical proficiency.
- Utilized various teaching resources and tools to support different learning modalities and enhance comprehension.
Education
Bachelors of Commerce - Accounting & Finance
University of Melbourne
Parkville11-2026
High School Diploma -
Suzanne Cory High School
Werribee, VIC11-2023
Skills
- Active listening
- Critical thinking
- Problem resolution
- Computer proficiency
- Team collaboration
- Customer Service
- Accounting knowledge
- Attention to detail
- Microsoft Excel proficiency
Harman Bains
Timeline
Math Tutor
Medview Education
01.2024 - 11.2024
Customer Service Representative
Woolworths
10.2021 - Current
Bachelors of Commerce - Accounting & Finance
University of Melbourne
High School Diploma -
Suzanne Cory High School
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