Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Harman Dhindsa

Brisbane,QLD

Summary

Sales professional with proven success at Harvey Norman, specializing in customer engagement and inventory management. Skilled in effective communication and sales strategies, consistently achieving quotas. Recognized for adaptability and quick learning, contributing to a positive shopping experience and increased customer satisfaction.

Overview

12
12
years of professional experience

Work History

Salesperson Small Appliances

Harvey Norman Macgregor
Brisbane, Australia
12.2024 - Current
  • Advised customers on selection of small household appliances, including kitchen gadgets and vacuum cleaners.
  • Demonstrated product features in-store to boost customer engagement.
  • Resolved customer complaints to ensure positive shopping experiences.
  • Managed inventory and restocked high-demand products to maintain availability.
  • Processed sales transactions and maintained accurate records using POS systems.
  • Assisted customers in selecting appropriate products based on needs.
  • Developed strategies to consistently meet sales quotas.
  • Fostered social interactions with customers to create a welcoming shopping atmosphere.

Photocenter Manager/Sales Assistant

Harvey Norman
Hamilton, New Zealand
04.2023 - 11.2024
  • Greeted customers and addressed inquiries regarding products and services.
  • Operated cash register with precision, processing payments and gift card transactions.
  • Processed merchandise returns and exchanges following store policies.
  • Managed opening and closing of cash register effectively.
  • Restocked shelves promptly to maintain inventory levels.
  • Assisted customers in selecting suitable products aligned with needs and budget.
  • Utilized Adobe Photoshop to create promotional materials, including flyers and signage.
  • Executed photocenter duties, helping customers with kiosks and product creation.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.

Sales Assistant

The Baby Factory
Te Rapa, New Zealand
09.2022 - 04.2023
  • Greeting customers with professionalism and providing knowledgeable assistance.
  • Maintaining store organization and merchandising for attractive displays and adequate stock levels.
  • Collaborating with team members to achieve sales targets through effective communication.
  • Assisting in inventory management by receiving shipments and organizing the sales floor.
  • Managing cash register operations, ensuring accurate processing of transactions and payments.
  • Delivering exceptional customer service by guiding parents in selecting baby clothes and accessories.

Manager

Fat Bastard Burrito
Toronto, Canada
09.2014 - 02.2018
  • Oversaw daily operations of high-volume restaurant, ensuring efficiency and quality service.
  • Resolved customer complaints promptly to uphold positive brand image.
  • Processed customer transactions accurately, handling cash and credit payments efficiently.
  • Conducted regular staff meetings to assess progress and identify improvement opportunities.
  • Created monthly operational performance reports for senior management review.
  • Provided knowledgeable support for menu inquiries, enhancing customer experience.
  • Facilitated performance evaluations, delivering constructive feedback and coaching for team growth.
  • Addressed customer concerns in person, maintaining friendly and professional interactions.

Lab Technician

Humber Wastewater Treatment Plant
Etobicoke, Canada
05.2015 - 08.2016
  • Collected water samples and analyzed for pH, solids, alkalinity, and E. coli.
  • Assisted in reviewing, writing, and updating work instructions as necessary.
  • Conducted daily laboratory maintenance, ensuring cleanliness and organization.
  • Performed all tasks safely to meet quality, safety, and cost objectives.
  • Analyzed test results using statistical methods to verify accuracy.
  • Supported financial operations through bill payments and records organization.
  • Facilitated preparation of documents for accounting processes to enhance efficiency.

Employee

India’s Taste
Markham, Canada
08.2013 - 07.2014
  • Promoted menu items and specials to assist customers in order selection.
  • Collaborated with team to fulfill food service needs for over 100 customers daily.
  • Answered phone calls and processed orders efficiently.
  • Operated cash register using POS system accurately.
  • Delivered friendly and timely service to enhance customer experience.
  • Monitored dining room to ensure optimal service for all guests.
  • Maintained cleanliness standards by wiping down tables and chairs between seatings.
  • Adhered to safety regulations set by restaurant management team.

Education

Full Real Estate License Course -

Complete Property Training
Brisbane, Queensland
03.2025

Diploma of Environmental Technician -

Sheridan College
Brampton, Canada
09.2013

High School Diploma -

Modern Secular Public School
Punjab, India
03.2011

Skills

  • Quick learning ability
  • Cash flow management
  • Computer proficiency
  • Time management
  • Multitasking skills
  • Professional demeanor
  • Positive mindset
  • Effective communication
  • Adaptability
  • Sales techniques
  • Inventory control
  • Active listening

Languages

English
Full Professional
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual

References

References available upon request.

Timeline

Salesperson Small Appliances

Harvey Norman Macgregor
12.2024 - Current

Photocenter Manager/Sales Assistant

Harvey Norman
04.2023 - 11.2024

Sales Assistant

The Baby Factory
09.2022 - 04.2023

Lab Technician

Humber Wastewater Treatment Plant
05.2015 - 08.2016

Manager

Fat Bastard Burrito
09.2014 - 02.2018

Employee

India’s Taste
08.2013 - 07.2014

Full Real Estate License Course -

Complete Property Training

Diploma of Environmental Technician -

Sheridan College

High School Diploma -

Modern Secular Public School
Harman Dhindsa