Harmandeep Kaur
Perth,WA
Summary
Driven and innovative professional with a proven track record at Subway, enhancing customer satisfaction and team performance through exceptional service and creativity. Skilled in customer service and time management, demonstrated by effectively resolving complaints and improving service speed. Excelled in teamwork and problem-solving, ensuring high-quality outcomes and fostering repeat business.
Overview
5
5
years of professional experience
Work History
Sandwich Artist
Subway
Rivervale, WA
10.2021 - Current
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Increased speed of service through effective multitasking and time management skills.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
Housekeeping Room Attendant
Double Tree Hilton
Perth, WA
01.2021 - 07.2021
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Restaurant Team Member
Lord Of The Fries
Perth, WA
09.2019 - 02.2021
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Prepared food orders, cooking on grill and operating fry station.
- Used proper techniques to prepare food and ingredients.
- Cultivated warm relationships with regular customers.
Education
Diploma In Hospitality - Commercial Cookery
Gills College
Perth, WA03.2024
Bachelor Of Computer Science And Engineering - Engineering Technology
Baba Banda Singh Bahadur Engineering College
Punjab, India07.2016
Skills
- Customer Service
- Teamwork and Collaboration
- Problem-Solving
- Time Management
Languages
English
Professional Working
Punjabi
Native or Bilingual
Timeline
Sandwich Artist
Subway
10.2021 - Current
Housekeeping Room Attendant
Double Tree Hilton
01.2021 - 07.2021
Restaurant Team Member
Lord Of The Fries
09.2019 - 02.2021
Diploma In Hospitality - Commercial Cookery
Gills College
Bachelor Of Computer Science And Engineering - Engineering Technology
Baba Banda Singh Bahadur Engineering College