HARMANDEEP SINGH ANAND
Melbourne,VIC
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Delivery Courier
Smartways Logistics for Life
Melbourne, VIC
11.2021 - Current
- Followed company policies and procedures during shift.
- Drove safely at all times to avoid accidents and harm.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Ensured safe transportation of packages with careful handling and secure storage methods.
- Expedited urgent deliveries, prioritizing time-sensitive shipments to meet critical deadlines.
- Maintained a clean driving record while navigating various traffic conditions efficiently, reducing fuel consumption expenses for the company.
- Streamlined package processing by organizing incoming parcels according to priority level and destination location.
- Increased delivery accuracy by verifying addresses, cross-referencing order details, and obtaining necessary signatures upon completion of each transaction.
Motor Mechanic
HM MOTOR
MELBOURNE, VICTORIA
11.2015 - 11.2021
- Performed routine maintenance, such as changing oil and checking fluids levels, on all vehicles.
- Inspected vehicle engines to diagnose issues accurately.
- Verified that repairs were completed correctly by performing test drives with customers.
- Maintained accurate records of all services performed on vehicles.
- Stayed up-to-date with new technologies related to automotive repair.
- Provided technical advice to customers regarding their vehicles' performance.
- Kept a clean workspace while adhering to safety protocols.
- Followed manufacturer guidelines when working on specific models of cars.
- Kept workshop and bench area tidy and clean.
Supervisor
CHALLANGERS CLEANING GROUP
MELBOURNE, VICTORIA
11.2014 - 10.2015
- Directed and supervised team of 15 employees in daily operations.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Created new strategies for improving customer service standards within the organization.
COUSTMER SERVICE
7ELEVEN
MELBOURNE, VICTORIA
10.2014 - 03.2015
- Assisted customers with product inquiries, purchase decisions, and checkout processes.
- Processed cash and credit card payments accurately.
- Resolved customer complaints efficiently in a professional manner.
- Maintained an organized work environment by stocking shelves with merchandise and cleaning the area.
- Promoted additional services such as delivery options or warranty plans to enhance customer satisfaction levels.
- Listened attentively to customer needs and addressed them promptly with appropriate solutions.
- Performed other tasks as assigned by supervisors or managers.
Education
Advanced Diploma - MOTOR MECHANIC
AUSTRALIAN EDUCATION ACADEMY
Melbourne, VIC02.2016
Skills
- Delivery Schedules
- Supply Management
- Delivery Management
- Customer Relations
- Document Preparation
- Quality Assurance
- Working Independently
- Punctuality
- Load organization
Timeline
Delivery Courier
Smartways Logistics for Life
11.2021 - Current
Motor Mechanic
HM MOTOR
11.2015 - 11.2021
Supervisor
CHALLANGERS CLEANING GROUP
11.2014 - 10.2015
COUSTMER SERVICE
7ELEVEN
10.2014 - 03.2015
Advanced Diploma - MOTOR MECHANIC
AUSTRALIAN EDUCATION ACADEMY