Harmanjot Singh
Brisbane
Summary
Dynamic and dedicated professional with a proven track record at Australian Bakery and Cafe, excelling in customer service and team collaboration. Skilled in cash handling and workflow management, I effectively resolved customer complaints and enhanced satisfaction, ensuring a positive dining experience while promoting new menu items.
Overview
1
1
year of professional experience
Work History
Volunteer
Australian Bakery and Cafe
Gurdaspur
07.2024 - 01.2025
- Resolved customer complaints in a professional manner while adhering to company policies and procedures.
- Assisted other team members with side work tasks such as restocking condiments and refilling water glasses.
- Maintained a steady supply of essential items including napkins, utensils, and sauces during shifts.
- Informed customers about new and promotional menu items.
- Monitored customer satisfaction throughout dining experiences.
Education
High School Diploma -
TC International School
Gurdaspur, Punjab, INDIA05-2024
Bachelor of Science - Nursing
Queensland University of Technology
Brisbane, QLD01-2028
Skills
- Team collaboration
- Customer service
- Time management
- Cash handling
- Decision-making
- Order taking and table setting
- Fluent in ENGLISH
- Adaptive and creative
- Workflow management
- Clear communication
Accomplishments
- Best student award
- Rank 1 in higher studies in district.
Languages
English
Full Professional
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual
Affiliations
- Participated in a music fest in district court
Timeline
Volunteer
Australian Bakery and Cafe
07.2024 - 01.2025
High School Diploma -
TC International School
Bachelor of Science - Nursing
Queensland University of Technology
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