Harman Preet Kaur
Liverpool,NSW
Summary
Dynamic Area Manager with a proven track record at Amazon BWU3, excelling in process improvement and workflow management. Spearheaded initiatives that boosted operational efficiency by 110%, while fostering a culture of safety and accountability. Adept at stakeholder communication and team leadership, consistently surpassing production goals and enhancing team capabilities.
Overview
5
5
years of professional experience
Work History
Area Manager - Print-on-Demand Operations
Amazon BWU3
Moorebank
03.2025 - Current
- Oversee end-to-end production processes, including inventory control and quality assurance.
- Lead a team of 13 associates to meet daily production goals and ensure on-time delivery of customized products.
- Analyze key performance metrics (KPIs) to identify trends and implement strategies for process improvement, increasing operational efficiency.
- Collaborate with cross-functional teams to address bottlenecks and enhance workflows.
- Develop and execute associate training programs to foster professional growth and strengthen team capabilities.
- Engage daily with up to 13 direct reports, removing barriers and ensuring a positive, productive work environment—maintaining a 100% connection score.
- Establish effective communication between associates and leadership, reducing miscommunication and missed deadlines.
- Consistently surpass volume targets, achieving up to 132% of goals while maintaining quality below scrap thresholds.
- Spearhead initiatives to support stakeholders and cohorts in executing successful process improvements.
- Serve as a subject matter expert on POD processes, driving operational consistency and efficiency.
- Maintain high standards of health and safety, promoting a culture of compliance and accountability.
- Partner with Safety, Engineering, Loss Prevention, Quality Assurance, and HR to support site-wide operational excellence.
Interim Area Manager - Print-on-Demand Operations
Amazon BWU3
Moorebank
08.2024 - 02.2025
- Lead a team of 13 associates to meet daily production goals and ensured on-time delivery of customized products.
- Overseen end-to-end production processes, including inventory control, quality assurance.
- Analyzed key performance metrics (KPIs) to identify trends and implemented strategies for process improvement, increasing operational efficiency by [110%].
- Collaborated with cross-functional teams to address bottlenecks and improve workflows.
- Developed and executed associate training programs and fostering professional growth.
- Engaged with up to 13 direct reports on a daily basis and removed their barriers / ensured satisfaction in their work environment, having a connection score of 100%.
- Established positive and effective communication among associates and organization leadership, reducing miscommunications and missed deadlines.
- Surpassed volume targets, achieving 132% of the goal while maintaining quality metrics below the scrap threshold.
- Spearheaded projects to assist stakeholders and cohorts in implementing successful process improvements.
- Became a subject matter expert on POD processes, streamlining operations and delivering consistent results.
- Maintained health and safety standards, promoting a culture of compliance and accountability across the site.
- Collaborated with Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources.
Process Assistant
Amazon BWU3
Moorebank
09.2022 - 08.2024
- Ensured a safe working environment and committed to safety saves and safe practices.
- Productivity increased from UPH at 45 in August 2023 to 54.55 in December 2023 with overall increase of 21.2% TPH after I joined as PA.
- Assisted in the management of day-to-day operations within a specific department or area.
- Ensured that all operations are carried out in an efficient, productive, and safe manner.
- Co-ordinated with and support team members to ensure smooth workflow and achieve productivity targets.
- Identified and suggested improvements in processes to enhanced efficiency and reduced costs.
- Implemented best practices and ensured standard operating procedures (SOPs) are followed.
- Monitored and maintained quality standards, ensuring that all products meet company quality guidelines.
- Assisted in identifying performance issues and work with management to develop action plans.
- Ensured compliance with health and safety regulations, promoting a safe working environment.
- Conducted safety audits and participated in safety training sessions.
- Addressed and resolved any operational issues that arise, ensuring minimal disruption to workflows.
- Collaborated with other departments to resolve inter-departmental issues.
Pick and Packing
Hello-Fresh
Pemulwuy
07.2020 - 09.2022
- Scanned barcodes on packages to verify item numbers and locations.
- Inspected items for damages prior to sorting.
- Ensured compliance with safety regulations while performing job duties.
- Monitored quantity of stock on hand and checked for accuracy against records.
- Followed established procedures for safely disposing of damaged goods or hazardous materials.
- Identified opportunities for process improvement within the department.
- Communicated effectively with customers regarding delivery times and other inquiries.
- Rearranged misplaced items back to their proper areas within the warehouse.
- Adhered to safety protocols while handling materials in a fast-paced environment.
- Maintained cleanliness of work area by sweeping and mopping floors.
- Communicated clearly and effectively with colleagues to facilitate workflow and troubleshoot issues needed.
Education
CERTIFICATE IV IN LEADERSHIP AND MANAGEMENT -
Verto
Sydeny05.2025
BACHELOR OF EDUCATION -
University of Jammu
Jammu08.2018
BACHELOR OF SCIENCE -
University of Jammu
Jammu06.2016
Skills
- Process Improvement
- Workflow Management
- Scheduling Coordination
- Attendance Tracking
- Process Documentation
- Safety Management
- Process Analysis
- Call Management
- Stakeholder Communication
Hobbies and Interests
- Cooking
- Cricket
- Yoga
- Travel
Timeline
Area Manager - Print-on-Demand Operations
Amazon BWU3
03.2025 - Current
Interim Area Manager - Print-on-Demand Operations
Amazon BWU3
08.2024 - 02.2025
Process Assistant
Amazon BWU3
09.2022 - 08.2024
Pick and Packing
Hello-Fresh
07.2020 - 09.2022
CERTIFICATE IV IN LEADERSHIP AND MANAGEMENT -
Verto
BACHELOR OF EDUCATION -
University of Jammu
BACHELOR OF SCIENCE -
University of Jammu
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