Summary
Overview
Work History
Education
Skills
References
Expertise And Skills
Certification
Timeline
Generic

HARMEET BHULLAR

Sydney,NSW

Summary

Dynamic Test Manager with a proven track record at eHealth NSW, excelling in test strategy and defect management. Successfully led the Computer Aided Dispatch upgrade, enhancing operational efficiency. Adept in Agile methodologies and stakeholder engagement, I bring strong analytical skills and a commitment to continuous improvement in testing standards.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Test Manager

eHealth NSW
01.2022 - Current
  • Company Overview: In partnership with Local Health Districts (LHDs), eHealth NSW has a number of statewide responsibilities, including overseeing new governance forums, shaping broad planning and investment strategies, setting technical, clinical and corporate application standards, supporting the roll out of localized and interoperable programs, ensuring accountability and performance, and maintaining NSW Health ICT infrastructure
  • Accountable for: Test strategy and Test planning, Resource planning, Reporting project estimations and variances, Managing environments and availability, Stakeholder management by attending meetings and providing daily status, Daily project delivery meetings to get ETA on defects and bringing PM, BA, TA and Dev on same platform to resolve issues, Defect triages with dev, Supporting performance testing, Test team training and mentoring, Taking daily status meetings and making it visible to all in team, Work on continuous improvement from base level, Working on initiatives like setting up testing standards
  • Key Achievements: Managing testing on Computer Aided Dispatch upgrade that is used in 000 Ambulance Call Centre
  • Coordinating all activities with PM, SMEs, Environment support and access support teams to resolve any issues related to testing that includes, testcases update by SMEs, working with vendor on performance test plan, defect triages, test planning for Res HA & DR etc
  • Completed project planning for VAICS 3 project in ServiceNow by adding testcases, setting up test cycles, suites etc
  • Setup defect management and reports in ServiceNow
  • Also worked on testing CDW (Clinical data warehouse) from on premise to cloud project
  • Created Testing Standards in eHealth that work in CAS team across all testing projects
  • Support performance tester with understanding the NFRs, workflows and environments
  • In partnership with Local Health Districts (LHDs), eHealth NSW has a number of statewide responsibilities, including overseeing new governance forums, shaping broad planning and investment strategies, setting technical, clinical and corporate application standards, supporting the roll out of localized and interoperable programs, ensuring accountability and performance, and maintaining NSW Health ICT infrastructure
  • Platform/Tools: ServiceNow (test planning, execution and defect management), JIRA, Zephyr, VACIS 3, InformCAD, Enterprise CAD, ERA 3, Clinical Data Warehouse on Cloud, Sharepoint

Test Manager

Australian Admin Services (Link group)
01.2019 - 01.2022
  • Company Overview: AAS is one of Australia’s leading superannuation and pension administration specialists, responsible for 4.5 million super accounts
  • They are innovators in superannuation and pension administration, introducing streamlined systems for trustees, employers and members, and taking a proactive role in helping Australians grow their retirement savings
  • Accountable for: Test strategy and Test planning, Resource forecasting/planning, Reporting project estimations and variances, Monthly Summary Reports (MSR), Managing environments and availability, Stakeholder management by attending meetings and providing daily status, Daily project delivery meetings to get ETA on defects and bringing PM, BA, TA and Dev on same platform to resolve issues, Defect triages with dev, Test team trainings and mentoring, Taking daily status meetings and making it visible to all in team, Work on continuous improvement from base level
  • Key Achievements: Currently working on Rollover 3.0 ATO legislative project
  • Managing this project testing with on shore and offshore resources
  • In the past successfully delivered various legislative projects like MAAS, MATS (Member attribute transaction services), Russell ARA, Reversionary beneficiary pension setup, COVID-19, 3% fee cap, Pension Transfer Bonus, Russell ARA etc
  • AAS is one of Australia’s leading superannuation and pension administration specialists, responsible for 4.5 million super accounts
  • They are innovators in superannuation and pension administration, introducing streamlined systems for trustees, employers and members, and taking a proactive role in helping Australians grow their retirement savings
  • Platform/Tools: .Net web applications, Microsoft Dynamics, Pega systems, Iprocess, Swagger, SOAP UI, Postman RM8, TRIM, CRM, JIRA, HTML, Java, SQL, ESB, ALM, and XML

Sr Test Analyst

Australian Admin Services
04.2013 - 01.2019
  • Company Overview: AAS is one of Australia’s leading superannuation and pension administration specialists, responsible for 4.5 million super accounts
  • They are innovators in superannuation and pension administration, introducing streamlined systems for trustees, employers and members, and taking a proactive role in helping Australians grow their retirement savings
  • Accountable for: Test plans, Test Case preparation, team member in making test plans, creating test conditions, Work with business, product owners, TA and developer to get best solutions when the requirements are ambiguous or in complete, Maintaining database of manual tests, building test cycles, executing test cases and reporting & tracking defects using JIRA, Test Scripting, Test scenarios, Exploratory testing, Regression testing and Test Execution using Test Director, Executing SQL queries for performing tests at the database level, Voluntarily mentor team members
  • Key Achievements: Successfully delivered various legislative projects like Superstream MIG2, 3% Fee cap, MCS (Member contribution statement, SuperTICK2 and SuperTICK 3, E2E Government Contributions testing, Superstream, Russell ARA, Insurance and corporate insurance in superannuation domain, Challenger NABP E2E B2B testing etc
  • Also successfully delivered Employer online, Member online, Mobile web (IOS and Android apps), API testing for Russell, Iprocess (Case management Workflow), Workflow, Trim, RM8, ESB, WEB EJOL, MJOL etc
  • AAS is one of Australia’s leading superannuation and pension administration specialists, responsible for 4.5 million super accounts
  • They are innovators in superannuation and pension administration, introducing streamlined systems for trustees, employers and members, and taking a proactive role in helping Australians grow their retirement savings
  • Platform/Tools: .Net web applications, Microsoft Dynamics, Pega systems, Iprocess, Swagger, SOAP UI, Postman RM8, TRIM, CRM, JIRA, HTML, Java, SQL, ESB, ALM, and XML

Senior Test Analyst

Thomson Reuters
02.2008 - 12.2012
  • Company Overview: Thomson Reuters is the world's leading source of intelligent information for businesses and professionals in Australia and New Zealand in Legal & Tax and Accounting domain
  • Accountable for: Test Planning, Test Scripting, Managing Automation, Performance testing and Manual Test Execution, Bug management, Bug triage with business for each sprint, Technical bug analysis, SAP integration testing, Weekly testing reports on all level of testing to stakeholders, Test recommendation report on Test environment before going live, Test reporting on coverage, Test improvement, User Acceptance (UAT), Regression Testing, Mentor newly joined testers and developers
  • Achievements: Successfully delivered large scale project called Westlaw build on new framework
  • Made Testing more efficient by introducing Automation using QTP
  • 3 tester were working rather than 6 to run the regression cycles
  • Introduced Quality Centre for the new project to organize the testing in better way e.g running QTP scripts from Quality Centre
  • Thomson Reuters is the world's leading source of intelligent information for businesses and professionals in Australia and New Zealand in Legal & Tax and Accounting domain
  • Other projects delivered successfully – The following projects are still being used by customers Cases Migration to LOLA, Journals Migration to LOLA, CAMS (Content Authoring Management System), ASIC migration to LOLA3 platform, CPA application development, Tax2XML, LRS NZ, CPD, Business of Law websites, ALES etc
  • Platform/Tools: HTML, XML, Java, .NET, SQL Server 2000, XP, Jira, JSON, SOAP, Sharepoint and XML, Quality Centre, QTP with frameworks, JIRA, Badboy for Automation (Intermediate level), Jmeter (for load and performance testing), Selenium

Test Analyst

Fairfax Digital Ltd
Pyrmont, Australia
09.2006 - 02.2008
  • Company Overview: Fairfax Digital is Australia's leading provider of online news and classifieds websites
  • Fairfax Digital publishes more than 30 websites including: smh.com.au (The Sydney Morning Herald), theage.com.au, drive.com.au, domain.com.au, and mycareer.com.au
  • Accountable for: Testing planning and execution in User Acceptance Testing (UAT) testing of Algorithms for Calculators, XML feeds through ingestors, production interface and data on live websites
  • Also testing components developed by external vendors, Preparing the Test Cases, team member in making test plans, creating test conditions, Maintaining database of manual and automated tests, building test cycles, executing tests and reporting & tracking defects using JIRA, Test Scripting and Test Execution, Helping business with user acceptance test, quality testing and system testing, Executing SQL queries for performing tests at the database level
  • Key Achievements: Delivered following projects successfully during my tenure
  • DCDS (CMS) – Company’s self developed Content Management System based on Wiki framework for publishing Assets on websites
  • Different iterations of Agile development environment project releases contain Business, Blogs, Breaking news, newswire etc catering to different pages of major websites
  • The project is live now
  • The CMS was developed using Agile Development
  • Direct Access Re-launch (Superannuation website)– This website is a dealer website of the company deals in Superannuation, Super, Australian Managed Funds and Retirement Pension
  • Mobile Testing (Financial) – Mobile Testing of different Mobile websites e.g realfooty, smh, theage, Zoofinance (it is big financial website for Optus has web as well as mobile interface, personalization, creating portfolios and watchlists, viewing them on mobile component, different calculators for mobile website, viewing market charts and top indices) etc
  • Brisbane times (News) – the dedicated news website for Brisbane
  • Small Projects – Flash CBA ads, Ashes website on cricket, Quotes and Charts (Financial webcomponents), Karma clipping, Testing Video players etc
  • Fairfax Digital is Australia's leading provider of online news and classifieds websites
  • Fairfax Digital publishes more than 30 websites including: smh.com.au (The Sydney Morning Herald), theage.com.au, drive.com.au, domain.com.au, and mycareer.com.au
  • Platform/Tools: HTML, Java, .NET, SQL Server 2000, XP, Team Foundation server, JIRA and XML, Watir, Selenium

Education

MS -

Birla Institute of Technology
Pilani, India
03-2005

Bachelor of Engineering -

Karnataka University
Dharwad, India
07-1995

Skills

  • Test Management
  • Test Strategy
  • Test Plan
  • Test Scripts
  • UAT,
  • System testing
  • System Integration
  • Performance testing
  • Agile environment
  • Regression testing
  • Defect triages
  • Defect management
  • ALM
  • JIRA
  • Microsoft SharePoint
  • Service Now
  • Automated testing
  • QTP
  • Data driven testing
  • Keyword driven testing with Hybrid frameworks
  • Zephyr
  • Badboy
  • JMeter
  • Testing methodologies
  • Waterfall
  • V-Model
  • W-Model
  • Risk Identification
  • Risk mitigation
  • SQL queries
  • Test Estimation
  • Non-functional test coordination/management
  • Excel
  • Content management system
  • Documentum
  • Java Script
  • Java
  • VB
  • HTML
  • ASP
  • Tomcat
  • IIS
  • SQL Server
  • Windows 2000
  • Windows 7
  • Windows XP
  • Linux
  • Analytical skills
  • Design skills
  • Problem-Solving skills
  • Creative thinking
  • Interpersonal skills
  • Presentation skills
  • Team Player
  • Ethics
  • Integrity

References

Available on Request

Expertise And Skills

Develop Test Strategy/test approach, Test Plan, Test Scripts etc. for UAT, System testing, System Integration, performance testing (using load balancers)., Strong testing skills in Agile environment, UAT, SIT, Regression testing, Defect triage, defect management and all kind of reporting (Daily smoke, weekly, test recommendation etc) using Quality centre, Team Foundation Server or JIRA., Defect/bug Tracking using Quality centre, JIRA, Microsoft Sharepoint, Team Foundation Server, Service Now etc., Automated testing using QTP using data driven, keyword driven and hybrid frameworks, descriptive programming in QTP, Service Now, Zephyr, Badboy, Jmeter, Selenium etc., Good Knowledge of SDLC and testing methodologies like Waterfall, V-Model or W-model. Design documentation review and test objective matrices., Risk Identification, mitigation and reporting to management., Executing complex SQL queries for performing tests at the database level., Defect triaging with business customers and development., Test Estimation, functional and non-functional testing., Good knowledge in using Excel for test scripts and testing status., Evaluation testing of applications e.g Fatwire CMS, Documentum., Knowledge of languages like Java Script, Java, VB, HTML, ASP., Knowledge of Servers like Tomcat, IIS and SQL Server., Good Knowledge of Windows 2000, Window 7, Windows XP and Linux., Analytical, Design and Problem-Solving Skills., Ability to conceptualize and think creatively., Interpersonal & presentation Skills., Strong Team Player., A high standard of ethics and integrity in all dealings.

Certification

ISTQB Foundation Certificate, from ANZTB, Australia

Scrum Master Certification

Prince2 – Agile Foundation Certification

Timeline

Test Manager

eHealth NSW
01.2022 - Current

Test Manager

Australian Admin Services (Link group)
01.2019 - 01.2022

Sr Test Analyst

Australian Admin Services
04.2013 - 01.2019

Senior Test Analyst

Thomson Reuters
02.2008 - 12.2012

Test Analyst

Fairfax Digital Ltd
09.2006 - 02.2008

MS -

Birla Institute of Technology

Bachelor of Engineering -

Karnataka University

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HARMEET BHULLAR