Harmeet Singh
35 Montane Turn, Banksia Grove
Summary
Accomplished Management Consultant at Family Culture PTY LTD, leveraging expertise in business analysis and employee motivation to drive client revenue growth and operational efficiency. Demonstrated success in strategy development and problem-solving, achieving significant cost reductions and productivity enhancements. Proven track record in fostering team collaboration and client support, ensuring sustainable business improvements.
Overview
6
6
years of professional experience
Work History
Management Consultant
Family Culture PTY LTD
07.2023 - Current
- Designed customized training programs to enhance employee skills and improve productivity levels.
- Increased client revenue through effective sales strategy development and implementation.
- Conducted data-driven analyses to identify areas of opportunity for cost reduction and efficiency gains.
- Advised clients on risk management strategies, mitigating potential threats to their businesses'' stability.
Restaurant Manager
Subway Mirrabooka (Family Culture PTY LTD)
03.2023 - 07.2023
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Woolworths Delivery Driver
Velox Transport Services
10.2022 - 02.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Car Wash Supervisor
Jims Car Detailing (Forestfield Car Wash PTY LTD)
10.2020 - 10.2022
- Established open communication channels between employees and management, fostering an inclusive work environment where concerns could be addressed promptly.
- Improved customer satisfaction by implementing efficient car wash processes and maintaining a clean environment.
- Provided ongoing guidance to team members on proper techniques for washing various vehicle types, ensuring consistent service quality across all jobs.
- Analyzed sales trends to identify opportunities for upselling additional services or offering promotional discounts.
Dock Hand
Blue Collar Logistics PTY LTD
06.2020 - 09.2020
- Supported dock management in implementing procedures for improved workflow and staff performance.
- Provided excellent customer service to boat owners, addressing concerns and resolving issues quickly.
- Handled emergency situations professionally, maintaining clear communication with relevant parties during incidents.
- Collaborated with team members for efficient use of resources and optimal productivity.
Team Leader
Silver Sponge Hand Car Wash
02.2018 - 01.2020
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Education
Master of Business Administration -
Kaplan Business School
1325 Hay St, West Perth WA 600508.2021
Skills
- Project Management
- Employee Motivation
- Client Support
- Strategy Development
- Business Analysis
- Business Planning
- Cost controls
- Problem-Solving
- Problem-solving abilities
- Business Development
References
Jigar Patel
Franchise Owner
Subway Mirrabooka
+61450423386
Jigar.saiom1991@gmail.com
Sukhdeep Singh
Case Manager
Centrecare Inc.
+61435561101
Sukhdeepvirk11@gmail.com
Timeline
Management Consultant
Family Culture PTY LTD
07.2023 - Current
Restaurant Manager
Subway Mirrabooka (Family Culture PTY LTD)
03.2023 - 07.2023
Woolworths Delivery Driver
Velox Transport Services
10.2022 - 02.2023
Car Wash Supervisor
Jims Car Detailing (Forestfield Car Wash PTY LTD)
10.2020 - 10.2022
Dock Hand
Blue Collar Logistics PTY LTD
06.2020 - 09.2020
Team Leader
Silver Sponge Hand Car Wash
02.2018 - 01.2020
Master of Business Administration -
Kaplan Business School
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