Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Harmony GLOVER

Harmony GLOVER

Brisbane,QLD

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience

Work History

Front of House Staff Member

Beach House Bar & Grill Browns Plains
04.2023 - Current
  • Established welcoming atmosphere by greeting each guest warmly.
  • Contributed to positive guest experiences by assisting with menu recommendations and knowledgeably answering questions about food preparation and ingredients.
  • Played an integral role in resolving customer complaints quickly while maintaining professionalism under pressure situations.
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Helped guests at tables when in need of assistance.
  • Elevated overall guest experience by skillfully handling special requests and accommodating individual needs whenever possible.
  • Increased repeat business through friendly interactions and promptly addressing any issues or concerns.
  • Enhanced customer satisfaction by delivering exceptional service and maintaining a clean, welcoming environment.
  • Maintained a well-stocked, organized front-of-house workspace for optimal functionality during peak hours.
  • Assisted servers with delivering food, filling beverages, and retrieving items for guests.
  • Upheld company standards for quality, safety, and cleanliness throughout daily tasks, contributing to a consistent dining experience for all guests.
  • Collaborated with back-of-house staff to ensure seamless coordination between kitchen operations and guest service.
  • Ensured smooth flow of service during busy periods by effectively managing reservations and seating arrangements.
  • Disinfected frequently touched between guests to minimize infection risks.
  • Safeguarded the establishment''s reputation by strictly adhering to local health regulations and food safety guidelines during daily tasks.
  • Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Verified ID and payment preference of guests to make transactions faster and more flexible.

Short Order Cook

Fishermans Daughter
04.2021 - Current
  • Kept kitchen up to code for health and safety inspections.
  • Maintained a clean and organized kitchen, ensuring compliance with health and safety regulations.
  • Demonstrated flexibility in handling multiple orders simultaneously while maintaining attention to detail for each dish prepared.
  • Enhanced customer satisfaction by preparing high-quality meals in a timely manner.
  • Proactively addressed customer concerns or complaints, working to find satisfactory solutions in a timely manner.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Prepared food items according to recipe to drive quality and consistency.
  • Handled high-pressure situations with grace, keeping up with fast-paced demand during peak hours while maintaining focus on accurate food preparation.
  • Adhered to strict recipe guidelines, delivering consistent flavor profiles across all dishes served.
  • Collaborated with team members to optimize workflow and improve overall efficiency in the kitchen.
  • Ensured optimal food quality by regularly inspecting ingredients for freshness and taste before use.
  • Planned order execution to simultaneously deliver items ordered together.
  • Checked temperature of foods to guarantee doneness and prevent food-borne illnesses.
  • Contributed to positive workplace environment by fostering strong relationships with co-workers and supporting team efforts toward shared goals.
  • Prepared meals with special accommodations for those with allergies.
  • Understood cooking techniques and fundamentals to maximize safe food handling.
  • Consistently maintained personal hygiene standards as well as the cleanliness of workstations, utensils, and equipment.

Education

Nursing

Tafe Queensland.
Loganlea, QLD
04.2024 - Current

Nursing

Marsden State High School
Waterford West, QLD

Skills

  • Grill Expertise
  • Work under pressure
  • Efficient multitasking
  • Cleaning and sanitation
  • Cleanliness and sanitation
  • Food safety knowledge
  • Kitchen Organization
  • Food Preparation
  • Knife Skills
  • Creativity in Cooking
  • Cooking techniques
  • Cross-Contamination Prevention
  • Food presentation
  • Ingredient handling
  • Ingredient Preparation
  • Menu Memorization
  • Order Accuracy
  • Allergen awareness
  • Waste Reduction
  • Fast food preparation
  • Payment Processing
  • Attention to Detail
  • Cleaning and sanitization
  • Team Collaboration
  • Cooking
  • Kitchen Operations
  • Ingredients Preparation

Interests

Sports and Fitness

Timeline

Nursing

Tafe Queensland.
04.2024 - Current

Front of House Staff Member

Beach House Bar & Grill Browns Plains
04.2023 - Current

Short Order Cook

Fishermans Daughter
04.2021 - Current

Nursing

Marsden State High School

Similar Profiles

CREATE PROFILE
Harmony GLOVER