Summary
Overview
Work History
Education
Skills
Certification
Availability
Age
Awards
References
Timeline
Generic

Harmony Johnson

Salisbury Downs,SA

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Assistant Manager

Hungry Jack's
Adelaide, SA
02.2024 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Mentored team members to enhance professional development and accountability in workplace.

Shift Supervisor

Hungry Jack's
Adelaide, SA
01.2024 - 02.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
  • Responded to and resolved customer questions and concerns.

Crew Coach

Hungry Jack's
Adelaide, SA
10.2023 - 01.2024
  • Facilitated open communication among crew members, fostering trust and collaboration within the team.
  • Enhanced team performance by implementing effective coaching strategies and providing constructive feedback.
  • Established clear expectations for each crew member''s role, increasing accountability and reducing misunderstandings.
  • Fostered a positive work environment, enhancing crew morale and job satisfaction.

Crew Member

Hungry Jacks
03.2021 - 07.2023
  • Experience with customer service and handling money.
  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Promoted a positive work environment through effective communication and teamwork among staff members.

Work Experience

St Agnes Primary School
Adelaide, SA
06.2021 - 06.2021
  • Working with grade 1’s in assistant teaching, for duration of a week.
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.

Education

Indie School
09.2022

Tyndale Christian School
07.2021

Skills

  • Problem solver
  • Money Handling
  • Customer Relations
  • Team motivation
  • Staff Training and Development
  • Organised
  • Orientation and training
  • Passionate about people
  • Product and service knowledge
  • Trustworthy and respectful
  • Task focused

Certification

First aid Pro

first aid certified (expires 2027)

Training United

serve safe certificate

Availability

  • Everyday 24/7

Age

18

Awards

  • Shining light award - 2015
  • Junior School Vice Captain - 2017
  • Christian Citizenship Award - 2017

References

Tamara Carter, tamara.carter@indie.edu.au

Timeline

Assistant Manager

Hungry Jack's
02.2024 - Current

Shift Supervisor

Hungry Jack's
01.2024 - 02.2024

Crew Coach

Hungry Jack's
10.2023 - 01.2024

Work Experience

St Agnes Primary School
06.2021 - 06.2021

Crew Member

Hungry Jacks
03.2021 - 07.2023

Indie School

Tyndale Christian School
Harmony Johnson