Harmony Liddell
Muswellbrook,NSW
Summary
My current career objective is to work for a company that is progressive and performance driven. My longer-term ambitions is to be able to help people. I believe the skills and strengths I have, and my driven attitude will go far in this industry. I have numerous achievements in sport which proves my commitment to team work, focus and motivation to any task I am given. I'm eager to gain employment within the local area.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Service Representative
COLES THORNTON
- Working on registers, Assisting / Helping people, Customer Service
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Educator
Tilly's Fern Bay Childcare
- Working with children/co-workers, Having to have good communication skills/patience, Organising programs
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
Sales Assistant
Priceline Pharmacy Maitland
05.2021 - 05.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
Gym Manager
StepZ
08.2023 - 02.2024
- Enhanced customer satisfaction through swift resolution of member concerns and consistent communication with clients.
- Expanded clientele base with targeted marketing strategies such as social media campaigns and local partnerships.
- Oversaw facility maintenance to ensure a clean, safe, and inviting environment for members and staff.
- Developed sales strategies and coached staff on selling tactics to maintain high percentage of membership enrollments.
- Responded promptly to customer issues and resolved problems through effective communication and decision making skills.
Skills
- Hardworking, tenacious, conscientious and reliable
- Excellent verbal and written communication skills
- Autonomous and able to work well within a team
- Fast learner
Personal Qualifications
Working With Children's Check (WWC), New South Wales, 11/22/24
Phone - Mobile
0447843909
References
- Bec Young, 0421078695
- Angus Whalley, 0429499746
- Micheal Crocker (Mouse) 0438281089
Certification
First Aid
WWC Certification
P2 Drivers License
Timeline
Gym Manager
StepZ
08.2023 - 02.2024
Sales Assistant
Priceline Pharmacy Maitland
05.2021 - 05.2022
Customer Service Representative
COLES THORNTON
Educator
Tilly's Fern Bay Childcare
First Aid
WWC Certification
P2 Drivers License