Harmony Te Huia
Perth
Summary
Detail-oriented worker with background in warehouse operations. Proven ability to accurately process orders, restock shelves and manage inventory. Expertise in using RF scanners and other warehouse technology to increase efficiency and accuracy in order fulfillment.
Versatile Team Member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more skills and to advance professionally. Holds quality and teamwork in high esteem.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Member
Kmart
Morley
01.2025 - 05.2025
- Received, processed, and stocked merchandise in accordance with store policies.
- Answered phone calls regarding inquiries about products or services.
- Assisted customers with product selection and ordering process.
- Performed cashier duties including processing payments, refunds, and exchanges using a POS system.
- Assisted customers with special orders by ordering merchandise from vendors as needed.
- Contributed ideas for improving customer service standards based on feedback from shoppers.
- Followed all company policies related to security of cash handling procedures.
- Maintained cleanliness of the store by organizing displays and cleaning up after customers.
Pick Packer
Toll people
Hazelmere
12.2024 - 01.2025
- Organized goods in an orderly fashion on shelves or racks within the warehouse facility.
- Monitored stock levels and placed replenishment orders when necessary.
- Verified accuracy of incoming shipments against invoices and purchase orders.
Pick Packer
CTI LOGISTICS
Perth
07.2024 - 12.2024
- Organized goods in an orderly fashion on shelves or racks within the warehouse facility.
- Monitored stock levels and placed replenishment orders when necessary.
- Verified accuracy of incoming shipments against invoices and purchase orders.
PICKER PACKER
Amazon warehouse
Perth
06.2023 - 11.2023
- Accurately picked, packed and shipped orders in a timely manner.
- Picked customer orders, reviewing for correct number and type of product to eliminate errors.
- Identified and located products within warehouse after reading orders.
- Consistently lifted materials weighing as heavy as 25kgs.
- Inspected work areas for cleanliness and obstacles and removed cartons/boxes to insure a hazard-free work environment.
- Rotated between jobs to pull items, pack items, and load pallets.
- Utilized RF scanners to track shipments and ensure accuracy of order fulfillment.
CREW TRAINER
Mcdonalds
Perth
12.2022 - 06.2023
- Assigned tasks and responsibilities to crew members based on abilities and experience.
- Monitored employee progress and provided constructive criticism.
- Explained training information in easily understandable terms for individuals from all backgrounds and levels.
- Monitored job performance of assigned crew members, offering constructive criticism when necessary.
- Ensured compliance with all safety regulations, company policies and procedures in the workplace.
- Provided ongoing support for new hires by answering questions about job duties or company policies.
- Demonstrated cooking techniques to bolster staff understanding of food preparation procedures.
CUSTOMER SERVICE CASHIER
Ally Fashion
Perth
02.2022 - 06.2022
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Built positive relationships with customers by providing friendly and helpful service.
- Developed strong organizational skills to efficiently manage multiple tasks simultaneously, such as restocking shelves and operating a cash register.
- Maintained cleanliness at the checkout area by wiping down counters, sweeping floors.
- Efficiently handled customer complaints in a courteous manner, resolving issues quickly and effectively.
- Demonstrated excellent customer service skills while processing payments, helping customers find items and answering questions.
- Provided assistance to other team members when needed to ensure the smooth operation of the store front end.
CREW MEMBER
Hungry jacks
Perth
08.2021 - 12.2021
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
- Performed cashier duties such as accepting payments, issuing change, and counting money back to customers.
- Coordinated with other crew members to complete assigned tasks quickly and effectively.
- Cross-trained in multiple positions within the store as needed.
- Memorized food and drink recipes to prepare orders with speed and accuracy.
- Restocked shelves with merchandise throughout shift.
- Followed all safety and security procedures to reduce risks.
- Packaged and labeled to-go and delivery orders for pickup.
- Cleaned and sanitized store restroom areas and stalls.
- Cleared and bussed tables and mopped lobby floors during closing times.
- Processed customer refunds and exchanges.
- Assisted in unloading stock from delivery trucks and stocking shelves accordingly.
- Identified and properly disposed of spoiled and expired food items to promote food safety and prevent cross-contamination.
VOLUNTEER
Salvos
Hamilton
03.2021 - 06.2021
VOLUNTARY WORKER
Kimihia Old Home
Huntly
01.2021 - 03.2021
- Utilized excellent communication skills when interacting with customers and fellow employees in a professional manner.
- Provided guidance and support for staff members regarding best practices in providing quality care for residents.
- Worked independently as well as part of a team to complete assigned tasks.
- Developed excellent communication skills through working with a diverse range of people.
- Maintained open communication and regularly reported to the volunteer supervisor.
- Participated in volunteer general orientation and additional training as appropriate to assigned duties.
Education
HIGH SCHOOL DIPLOMA -
Huntly College
Huntly, Waikato12.2018
Skills
- Safety Best Practices
- RF Materials
- Occupational Health and Safety
- Customer Order Fulfillment
- Performance Goals
- Staging and Sorting
- Handheld Scanners
- Effective Listening and Communication
- Maintaining Work Areas
- Customer service
- Cash handling
- Communication skills
Certification
- Food health and safety
- Retail
References
References available upon request
Timeline
Team Member
Kmart
01.2025 - 05.2025
Pick Packer
Toll people
12.2024 - 01.2025
Pick Packer
CTI LOGISTICS
07.2024 - 12.2024
PICKER PACKER
Amazon warehouse
06.2023 - 11.2023
CREW TRAINER
Mcdonalds
12.2022 - 06.2023
CUSTOMER SERVICE CASHIER
Ally Fashion
02.2022 - 06.2022
CREW MEMBER
Hungry jacks
08.2021 - 12.2021
VOLUNTEER
Salvos
03.2021 - 06.2021
VOLUNTARY WORKER
Kimihia Old Home
01.2021 - 03.2021
HIGH SCHOOL DIPLOMA -
Huntly College