HARMONY TEKEU
Busby,Australia
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
2
2
years of professional experience
Work History
Crew Member
Mcdonalds Liverpool
Sydney
10.2023 - 01.2025
- Adhered to health department regulations regarding food handling procedures.
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Took orders from patrons and input selections into store computer system.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Processed takeout orders quickly to ensure timely delivery of meals.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Prepared quality products while maintaining portion control and presentation within service goal times.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Served food quickly for positive guest experiences.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
Zag Seafood
George
Merrylands
11.2022 - 09.2023
- Conducted routine maintenance on equipment used in the processing area.
- Monitored employee use of machinery mincers, slicers and sausage fillers.
- Trained new employees on cleanliness, client engagement strategies and various types of meat cuts.
- Stored finished product in designated areas according to company guidelines.
- Cut, wrapped, weighed and labeled orders for customers.
- Processed and packaged fresh and frozen seafood products according to customer specifications.
- Performed daily cleaning tasks to maintain a safe working environment.
Education
Some College (No Degree) -
Auburn Girls High School
Skills
- Cooking
- Valid Driver's license
- Learning agility
- Customer engagement
- Safe food handling
- Food preparation
- Attention to detail
- Plate presentation
- Cash handling
- Reliability and punctuality
- Teamwork and collaboration
- Integrity and honesty
- Willingness to learn
- Store opening and closing
- Point-of-sale transactions
- Drive-thru operations
References
- Referees on request
Timeline
Crew Member
Mcdonalds Liverpool
10.2023 - 01.2025
Zag Seafood
George
11.2022 - 09.2023
Some College (No Degree) -
Auburn Girls High School