Summary
Work History
Education
Skills
Timeline
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HARMONY WINIATA

Whittlesea,VIC

Summary

Dynamic hospitality professional with a proven track record at The Gibbs Family Bakehouse, excelling in exceptional customer service and beverage preparation. A team player with strong time management skills, I effectively trained new staff and implemented efficient workflows, enhancing service speed and customer satisfaction in a fast-paced environment.

Work History

Front of House and Barista

The Gibbs Family Bakehouse
2024 - 2024
  • Prepared and served high-quality beverages in fast-paced environment.
  • Operated espresso machines and maintained cleanliness of workstations.
  • Provided exceptional customer service, ensuring a positive experience for all patrons.
  • Assisted in inventory management by tracking supplies and placing orders as needed.
  • Trained new baristas on beverage preparation techniques and customer interaction skills.
  • Implemented efficient workflows to enhance service speed during peak hours.
  • Collaborated with team members to develop seasonal drink menus based on customer feedback.
  • Resolved customer complaints promptly, maintaining a focus on satisfaction and retention.
  • Maintained a clean and organized workspace for optimal productivity and safety.

Chef

Smoking Joes Bar & Grill
2023 - 2024
  • Assisted in food preparation and presentation under guidance of senior chefs.
  • Maintained cleanliness and organization of kitchen workspace to ensure safety standards.
  • Learned to operate kitchen equipment, including ovens, grills, and mixers efficiently.
  • Supported inventory management by assisting with stock rotation and labeling procedures.
  • Followed recipes and instructions accurately to prepare menu items consistently.
  • Collaborated with team members to ensure timely service during peak hours.
  • Participated in training sessions to enhance culinary skills and knowledge of food safety practices.
  • Adapted quickly to changing menus and dietary requirements, demonstrating flexibility in tasks.
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Maintained well-organized mise en place to keep work consistent.

Chef De Partie

The Royal Mail Hotel
2020 - 2022
  • Prepared and presented high-quality dishes in accordance with menu specifications.
  • Maintained cleanliness and organization of kitchen stations to ensure efficient workflow.
  • Collaborated with team members to optimize food preparation processes and reduce waste.
  • Assisted in training junior kitchen staff on cooking techniques and safety protocols.
  • Monitored inventory levels, ensuring timely ordering of ingredients for uninterrupted service.
  • Implemented new recipes while adhering to dietary restrictions and customer preferences.
  • Coordinated with front-of-house staff to guarantee timely delivery of meals during peak hours.
  • Conducted quality control checks on prepared dishes to maintain consistency and presentation standards.

Education

No Degree - First Aid Course

Fullam Tafe
Fulham, VIC

Responsible Service of Alcohol

Preston Tafe
Preston, VIC
08.2010

Commerical Cookery Cert 3

Preston Tafe
Preston, VIC
09.2009

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Cash handling
  • Opening and closing duties
  • Active listener
  • Cleanliness
  • Exceptional customer service
  • Team leadership
  • Adaptive and creative
  • Order taking
  • Cash register operation
  • Decision-making
  • Espresso machine operation
  • Safe food handling
  • Beverage preparation
  • Excellent memory
  • Safe food handling practices
  • POS systems
  • Food preparation
  • Menu memorization
  • Hospitality service expertise
  • POS system operation
  • Coffee machinery
  • Professional demeanor

Timeline

Front of House and Barista

The Gibbs Family Bakehouse
2024 - 2024

Chef

Smoking Joes Bar & Grill
2023 - 2024

Chef De Partie

The Royal Mail Hotel
2020 - 2022

No Degree - First Aid Course

Fullam Tafe

Responsible Service of Alcohol

Preston Tafe

Commerical Cookery Cert 3

Preston Tafe

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HARMONY WINIATA