HARNAM SINGH
Tarneit,VIC
Summary
Developed technical expertise in fast-paced, hands-on environment, focusing on diagnostics and maintenance of complex systems. Adept at identifying and resolving issues efficiently, leveraging strong analytical and problem-solving skills. Seeking to transition into new field, bringing valuable technical experience and commitment to continuous improvement.
Overview
15
15
years of professional experience
Work History
CAR DETAILING
OWNER
Tarneit, VIC
05.2023 - Current
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Upheld company reputation for excellence through consistent adherence to established procedures and protocols for car detailing services.
- Kept up-to-date with industry trends and latest car detailing techniques, ensuring our services remained competitive and cutting edge.
- Achieved superior results through meticulous attention to detail in all aspects of car detailing.
Technician
LEMANS TOYOTA TOTTENHAM
Tottenham, VIC
09.2018 - 05.2023
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Inspect vehicle engine and mechanical/electrical components to diagnose issues accurately
- Conduct routine maintenance work (replacing fluids, lubricating parts etc.) aiming to vehicle functionality and longevity
- Schedule future maintenance sessions and advise motorists on good vehicle use
- Maintain equipment and tools in good condition
Technician and Manager
MELBOURNE PRESTIGE MOTORS
MAIDSTONE
06.2014 - 08.2018
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Keep logs on work and issues
- Provide accurate estimates (cost, time, effort) for a repair or maintenance job.
- Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Provide basic and accurate information in-person and via phone/email
SUPERVISOR IN RETAIL
IGA Plus Liquor
YARRAVILLE
08.2009 - 02.2018
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Processing orders, forms, applications, and requests.
- Ensure customer satisfaction and provide professional customer support.
- Acknowledging and resolving customer complaints.
- Communicating and coordinating with colleagues as necessary
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
Education
Diploma - Automotive Mechanical Technology
AUSTRALIAN INDUSTRIAL SYSTEM INSTITUTE
Melbourne, VIC2011
Certificate IV - Automotive Mechanical Technology
AUSTRALIAN INDUSTRIAL SYSTEM INSTITUTE
Melbourne, VIC2011
Certificate III - Automotive Mechanical Technology
AUSTRALIAN INDUSTRIAL SYSTEM INSTITUTE
Melbourne, VIC2011
Skills
- Attention to detail
- Customer service
- Works Well Under Pressure
- Multitasking and organization
- Power Tools and Equipment
- Written/Verbal communication
- Troubleshooting
- Friendly, positive attitude
- Microsoft
- Good communication skills
Hobbies and Interests
- Computer operation software and hardware
- Fitness
- Reading books
Timeline
CAR DETAILING
OWNER
05.2023 - Current
Technician
LEMANS TOYOTA TOTTENHAM
09.2018 - 05.2023
Technician and Manager
MELBOURNE PRESTIGE MOTORS
06.2014 - 08.2018
SUPERVISOR IN RETAIL
IGA Plus Liquor
08.2009 - 02.2018
Diploma - Automotive Mechanical Technology
AUSTRALIAN INDUSTRIAL SYSTEM INSTITUTE
Certificate IV - Automotive Mechanical Technology
AUSTRALIAN INDUSTRIAL SYSTEM INSTITUTE
Certificate III - Automotive Mechanical Technology
AUSTRALIAN INDUSTRIAL SYSTEM INSTITUTE