HARNOOR KAUR SIDHU

worked for newly announced Scheme by Western Australia government to provide rebate to residents of Western Australia on installation of solar panels and batteries.

Accreditation: Accredited vendors on the basis of requirements of criteria (legal, safety, financial, technical, and reputational standards, licences, accreditation (like NETCC), deliver installations according to standards set by the WA Government).

Rebate Processing: Review, validate, and process rebate claims for customers.

• Data Management: Maintain accurate records of rebate applications.

• Verification: Ensure all rebate claims meet eligibility requirements (e.g., correct products purchased, correct details entered and customer and vendor’s ID verification).

• Proficiency in MS Excel, ZOHO , slack, guru, green Id , Equifax Amazon connect and CRM systems

• Answering email: Response to emails and action accordingly.

• Call communication: communicate with vendors and customers on call to clarify rebate terms and resolve discrepancies.

• Compliance: Make sure rebates comply with company policies, contracts, and government regulations.

Finance- approved loan application which meet proper criteria of WABS loan scheme.

Settlement: Approved customers rebate for settlements by confirming checks of loans and rebate. It includes transferring funds, completing their fraud checks and verify their bank account details.

• Used computer to enter data and process information.
• Minimized errors with proper verification and classification of data.
• Entered large volume of information daily with high degree of accuracy.
• Performed printing, scanning and requested clerical tasks.
• Researched issues and captured usable information from garbled data.
• Compiled reports on unusable information for review and correction by manager.
• Collected data for entry from multiple sources.
• Maintaining drivers deliveries and keep a records of their return timings.
• Updated and maintained databases, tracking, and improving recordkeeping.
• Maintaining records of proof of delivery(PODs).
• Manifesting loads from origin terminal to interstate.
• Minimized errors by contacting document owners to resolve questions, inconsistencies, and missing data.
• Remained accurate while entering high-volume data into designated fields.
• Entered customer and account data by inputting alphabetic and numeric information on keyboard according to screen format.
• Exceeded hourly quota with expert 10-key skills and exceptional accuracy.

• Supervise and manage a team of drivers and dispatcher, ensuring that all shipments are delivered on time.
• Ensure that all the vehicles are properly serviced and maintained.
• Plan and coordinate transportation schedules and routes.
• Make sure to documenting all transportation activities are in a database.
• Overseeing clerical tasks are completed in timely manner.
• Communicate organizational needs and oversee employee performance.
• Provide guidance, support and development needs.
• Creating opportunities for growth and development through planning, coaching, feedback and rewards.
• Worked with staff and manager to identify and execute process improvements.

• Implemented quality control measures to ensure high-quality data input consistently.
• Assisted with troubleshooting technical issues encountered by team members during data entry tasks.
• Assigned tasks based on individual skills and workload balancing needs.
• Trained new employees in data entry software, systems, and protocols.
• Fostered positive work environment by promoting teamwork and collaboration among employees.
• Boosted efficiency and team performance by setting goals and plans to achieve each target.

• Monitored numerous employee activities and assigned tasks to cover demand.
• Oversee daily operations, ensuring smooth workflow and efficient service.
• Provide training on food safety, quality standards and customer service.
• Creating schedules and ensuring adequate staff is available to cover peak hour shifts.
• Monitor compliance with company policies including food safety, cash handlings and operational procedures.
• Handle guest complaints and ensure resolution in a timely and professional manner.
• Tracked employee performance to determine areas of strength and improvement.
• Evaluated staff performance, communicating feedback, and setting personal goals.

• Executed daily opening and closing procedures to company standard.
• Inspired teams using motivational leadership style.
• Attended and contributed to regular managerial meetings.
• Tracked employee performance to determine areas of strength and improvement.
• Delivered high quality training for new team members.
• Ensured proper inventory levels were maintained through accurate ordering of supplies as needed.
• Resolved customer complaints by finding appropriate solutions, maintaining client satisfaction.
• Used administrative and operational expertise to help team meet deadlines and long-term objectives.

• Collaborated cross-functionally to tackle and resolve wide-ranging business issues.
• Determined client needs by observing consumers, collecting surveys and analyzing customer feedback.
• Implemented clear policies governing routine and special business operations.
• Enabled strong and consistent team sales with organized schedules and materials.
• Trained staff in job roles, business policies and industry best practices.
• Boosted production with automation to achieve objectives with lower material and time requirements.
• Used administrative and operational expertise to help team meet deadlines and long-term objectives.
• Implemented safety protocols and ensured employees followed them consistently.