Seasoned Director with background in strategic planning, team leadership, and performance optimisation. Known for driving company growth by developing efficient operational strategies and fostering professional relationships. Demonstrated abilities in problem solving, decision making, and communication skills to influence key stakeholders. Proven record of delivering innovative solutions and achieving organizational goals.
Overview
26
26
years of professional experience
Work History
Director
ARCPA (Australian Remittance and Currency Providers Association)
Canberra
04.2016 - Current
Established performance metrics and evaluated staff to promote continuous improvement.
Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Partnered with staff to create professional development plans to support personal and business growth.
Managed crisis situations to minimize impact on operations and reputation.
Streamlined supply chain management to reduce costs and improve efficiency.
Prepared presentations for board meetings summarizing key developments within the company.
Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
Cultivated relationships with stakeholders to secure support and funding for key initiatives.
Directed or coordinated financial or budget activities to fund operations and maximize investments.
Conducted regular meetings with department heads to review progress on strategic initiatives.
Identified opportunities for improvement in operational performance metrics.
Analyzed customer feedback data to identify trends in product performance or customer service issues.
Structured HR consulting services to support clients during organizational developments and changes.
Founder and CEO
mHITs Limited
Canberra
08.2003 - Current
Implemented process changes aimed at increasing efficiency while reducing costs.
Signed and approved budgets for new funding and program initiatives.
Identified potential partnerships to expand the reach of the business.
Drove revenue by cultivating successful client relations.
Leveraged trends in customer industries and marketplaces to shape solutions and approaches.
Negotiated contracts with vendors and suppliers for optimal pricing structure.
Secured initial funding through pitching to angel investors and venture capitalists, raising significant capital.
Developed and executed strategies for scaling the business domestically and internationally.
Fostered a positive company culture that encourages teamwork, innovation, and excellence.
Maintained up-to-date knowledge of relevant laws, regulations, best practices and industry developments.
Developed long-range plans for business growth, resulting in increase in annual sales.
Conducted ongoing competitive analysis to inform strategic decisions and maintain competitive advantage.
Designed and launched innovative products and services, ensuring they meet market needs and customer satisfaction.
Implemented scalable processes and systems to support business operations and facilitate efficient growth.
Coordinated with product development teams to ensure timely delivery of high-quality products.
Monitored and analyzed performance metrics to inform strategic pivots and drive continuous improvement.
Led marketing efforts, including brand development, digital marketing strategies, and public relations campaigns.
Monitored performance metrics to ensure quality standards were maintained.
Managed company finances, including budgeting, forecasting, and financial reporting to stakeholders.
Developed and implemented a comprehensive business plan to launch the company.
Evaluated new technologies for potential application in the organization's processes.
Managed crises and unexpected challenges, ensuring minimal impact on business continuity.
Director
Red Pixels Animation Pty Ltd
Canberra
04.2008 - 06.2017
Established performance metrics and evaluated staff to promote continuous improvement.
Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Partnered with staff to create professional development plans to support personal and business growth.
Managed crisis situations to minimize impact on operations and reputation.
Streamlined supply chain management to reduce costs and improve efficiency.
Prepared presentations for board meetings summarizing key developments within the company.
Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
Cultivated relationships with stakeholders to secure support and funding for key initiatives.
Directed or coordinated financial or budget activities to fund operations and maximize investments.
Conducted regular meetings with department heads to review progress on strategic initiatives.
Identified opportunities for improvement in operational performance metrics.
Analyzed customer feedback data to identify trends in product performance or customer service issues.
Director
Goldweb Communications Pty Ltd
Canberra
01.2004 - 01.2006
Established performance metrics and evaluated staff to promote continuous improvement.
Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
Partnered with staff to create professional development plans to support personal and business growth.
Managed crisis situations to minimize impact on operations and reputation.
Streamlined supply chain management to reduce costs and improve efficiency.
Prepared presentations for board meetings summarizing key developments within the company.
Founder
mymobilephone pty ltd
Canberra
01.1999 - 01.2006
Created program to promote new managers from within, leading to cohesive leadership structure.
Implemented customer feedback loops to gather insights and improve product and service offerings continually.
Created and managed the company's financial budgeting, forecasting, and reporting systems.
Implemented scalable processes and systems to support business operations and facilitate efficient growth.
Fostered a positive company culture that encourages teamwork, innovation, and excellence.
Developed and implemented a comprehensive business plan to launch the company.
Developed and implemented strategic business plans to guide the startup from conception to operational success.
Negotiated and closed deals with suppliers, clients, and other key stakeholders to optimize operational efficiency.
Hired, trained and mentored sales and marketing staff dedicated to employing Google AdWords, Google Analytics, and other SEO techniques and metrics sources.
Implemented process changes aimed at increasing efficiency while reducing costs.
Business Development Manager
Maxitrak Pty Ltd
Canberra
01.2001 - 01.2003
Developed strategic partnerships with vendors and suppliers to ensure cost efficiency.
Developed and executed strategic business plans to achieve revenue and growth targets.
Developed short-term and long-term vision and strategy to achieve targeted sales objectives.
Oversaw regional and local sales managers and staff.
Met with sales and design departments to determine project road maps and create unique products to drive profitability and champion brand.
Maintained open and ongoing communication with clients to meet needs and expectations.
Resolved customer complaints regarding sales and service.
Facilitated training and development programs for sales and business development teams.
Project Manager
Compucat
Canberra
01.1999 - 01.2001
Analyzed data from various sources such as surveys, interviews, focus groups. to inform decision-making related to projects.
Advised other departments on best practices related to managing large-scale projects.
Managed multiple projects with competing deadlines simultaneously.
Generated and tracked change orders and other contractual modifications affecting budget and schedule.
Conferred with project personnel to identify and resolve problems.
Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
Produced thorough, accurate and timely reports of project activities.
Drove continuous improvement of project delivery process by providing strong leadership.
Reviewed project risks and devised proactive strategies to avoid potential roadblocks.
Identified project needs by reviewing project objectives and schedules.
Drafted project construction schedule and updated as job progressed.
Participated in professional development opportunities to stay current with industry trends and technologies.
Presented findings from data analysis in a clear, concise manner that was easily understood by stakeholders at all levels of the organization.
Education
Bachelor’s Degree - Electrical, Electronics And Communications Engineering
Deputy General Manager at Digital Infrastructure Providers Association (DIPA)Deputy General Manager at Digital Infrastructure Providers Association (DIPA)