Harper Sanford
Morley,WA
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature. Reliable Shift Leader with 4 years experience within the fast food industry. Excellent motivational leader successfully communicates duties and tasks. Dedicated to providing highest standard of service and creating warm and welcoming environment for customers.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Shift Runner
Domino's Pizza Mudgeeraba
06.2021 - 09.2022
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Documented customer orders and conveyed special requests to other staff.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Accurately operated cash register to process customer payments.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Analyzed sales figures and identified areas for improvement.
- Enforced company policies and regulations with employees.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Trained new employees and delegated daily tasks and responsibilities.
Education
Queensland Certificate of Education -
Robina State High School
Robina, QLD11.2022
Skills
- Cash Handling
- Sales Expertise
- Client Service
- Safety Processes
- Staff Training
- Staff Development
- Issue Resolution
- Team Leadership
- Shift Work
- Sales Reporting
- Safe Work Methods
- Staff Supervision
Certification
- Certificate II in Engineering Pathways
- Queensland Construction Induction White Card (Nationally recognised)
Timeline
Shift Runner
Domino's Pizza Mudgeeraba
06.2021 - 09.2022
Queensland Certificate of Education -
Robina State High School
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