Harpinder Kaur
Melbourne,Australia
Summary
Personal care assistant with 2 years of experience providing compassionate care and fostering strong relationships with clients and healthcare teams. Skilled in empathy, documentation, and adaptability, consistently leading to improved client satisfaction and well-being. Known for developing creative solutions to enhance client mobility and independence while ensuring compliance with safety protocols. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.
Overview
4
4
years of professional experience
Work History
Personal care assistant
Ballarat Staffing Solutions
08.2023 - Current
- Provided compassionate care to diverse clients, ensuring comfort and dignity while adapting to individual needs and preferences
- Implement tailored care plans, resulting in improved client satisfaction and well-being
- Collaborate with healthcare teams to optimize service delivery
- Meticulously document client progress, medication administration, and daily activities
- Ensure compliance with safety protocols and care standards.
Personal care assistant
Scrubs Nursing Agency
03.2022 - Current
- Provide compassionate care to diverse clients, ensuring comfort and dignity
- Collaborate with healthcare team to deliver personalized assistance and support daily living activities
- Develop creative solutions to improve client mobility and independence
- Introduce adaptive techniques, fostering a more engaging and fulfilling daily routine for care recipients
- Implement personalized care plans, leading to notable improvements in clients' physical and emotional well-being
- Consistently receive positive feedback from clients and their families
- Actively participate in care team meetings, contributing insights to enhance service delivery
- Foster strong relationships with clients, families, and healthcare professionals.
Barista
Donut Making, Donut King
10.2020 - 03.2022
- Crafted artisanal donuts and brewed specialty coffees, elevating customer satisfaction
- Implemented efficient workflow, reducing wait times and boosting sales
- Maintained strict hygiene standards and precise recipe adherence
- Managed inventory with accuracy, ensuring optimal stock levels and minimizing waste
- Developed new donut flavors, driving seasonal promotions
- Introduced latte art techniques, enhancing visual appeal and customer engagement
- Trained new team members in barista skills and donut production
- Fostered a positive work environment, improving team cohesion and productivity.
Education
Masters of social work -
Federation university
12.2022
Certificate IV Disability -
National Personal Training Institute
01.2022
Masters of Human Resource -
RMIT UNIVERSITY
07.2020
Masters of English literature -
Punjabi University
06.2017
Bachelors of Arts -
Punjab University
05.2015
Senior Secondary -
Punjab Board
05.2012
Skills
- Empathy
- Documentation
- Adaptability
- Time management
- Problem-solving
- Critical thinking
- Compassionate Caregiving
- Behavior Management
- Compassionate patient care
- CPR Certified
- Compassionate Care
- Client Transportationv
- Meal Planning
- Patient Management
- Housekeeping
- Stress Management
- Dementia Care
- Time Management
- Elderly Care
- First aid and safety
- Problem-Solving
- Daily living assistance
- Multitasking and Organization
- PPE Usage
- Relationship Building
- Respectful and Compassionate
- ADL Assistance
- COVID-19 Safety Policies
- Flexible Schedule
- End of life care
- Strong Ethics
- Personal Care Worker
- Meal Preparation
- Direct Patient Care
- Disability Support
Languages
English
Personal Information
- Title: PCA
- Date of Birth: 07/19/95
Timeline
Personal care assistant
Ballarat Staffing Solutions
08.2023 - Current
Personal care assistant
Scrubs Nursing Agency
03.2022 - Current
Barista
Donut Making, Donut King
10.2020 - 03.2022
Masters of social work -
Federation university
Certificate IV Disability -
National Personal Training Institute
Masters of Human Resource -
RMIT UNIVERSITY
Masters of English literature -
Punjabi University
Bachelors of Arts -
Punjab University
Senior Secondary -
Punjab Board
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