Harpinder Singh
customer service representative
Ellenbrook,WA
Summary
Proven achiever with extensive experience in customer service and delivery operations, notably with BP Fuel Station. Excelled in complaint resolution and consultative sales, enhancing customer satisfaction and operational efficiency. Demonstrated expertise in data entry and maintaining a positive attitude under pressure, achieving significant improvements in customer engagement and service delivery.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
BP Fuel Station
08.2022 - Current
- Responded to customer requests for products, services, and company information.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Promptly responded to inquiries and requests from prospective customers.
- Responded proactively and positively to rapid change.
Delivery Van Driver
Singh Couriers
07.2023 - 06.2024
- Loaded truck and properly secured items to prevent damage for deliveries.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed on-time deliveries by choosing best and most efficient routes.
Education
Master of Science - Civil Engineering
Edith Cowan University
Perth, WA07.2024
Skills
- Data Entry
- Complaint resolution
- Consultative Sales
- Appointment Scheduling
- Paperwork Processing
- Call Management
- Document Control
- Store maintenance
- Quality Control
Timeline
Delivery Van Driver
Singh Couriers
07.2023 - 06.2024
Customer Service Representative
BP Fuel Station
08.2022 - Current
Master of Science - Civil Engineering
Edith Cowan University
Similar Profiles
Jinal BhattJinal Bhatt
Customer Service Representative at BP Fuel StationCustomer Service Representative at BP Fuel Station
Asra MajidAsra Majid
Customer Service Representative at BP Fuel StationCustomer Service Representative at BP Fuel Station
Amrit KaurAmrit Kaur
Customer Service Representative at BP Fuel StationCustomer Service Representative at BP Fuel Station