Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Harpreet Kaur

20 athena road weir views,VIC

Summary

Looking for an opportunity that will enable the use of strong background in the technology and good problem-solving and communication skills. To be part of the organization where I can effectively utilize my skills and where there is a possibility to upgrade my Knowledge. Creating website for a Restaurant Objective: To create a website for a restaurant Tools: Visual studio Outcome: successfully implement project as per project requirement before deadline Result: obtained high distinction Personal Attributes Communication skills Ability to communicate clearly and efficiently High level of communication and interpersonal skill Work ethic Always at work on time Always finish tasks before deadline Problem solving skill always ready to take new challenges Accepts criticisms with ease and take them positively SFIA Generic Attributes Autonomy (Level 4 apply): As I am working as a supervisor, I can make decisions on complex issues and if I need instructions on something I always ask my manager for instructions. Influence (level 3 apply): I am good at interacting with other people like colleagues, customers and partners. I always tried to respect my team and their work and give them proper guidance. Complexity (level 4 Apply): As a supervisor I used to perform a variety of tasks and sometimes different non-routine tasks. I always try to work on common issues and resolve them. knowledge (Level 3 apply): Have good understanding and theoretical knowledge about process, concepts and methods. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Personal Care Assistant

TLC -Marina
04.2019 - Current
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.

IT help desk support

Vet Advisory Group
05.2019 - 08.2019
  • Install and configure Computer hardware and operating system and applications
  • Maintain computer system and networks
  • Using Active Directory and Support roll-out of new application
  • Website designing
  • Troubleshoot system and network problems
  • Respond within agreed time limits to call- outs
  • Set up new user’s accounts and profiles and profiles and deal with password issues.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Responded to inquiries by phone, email and walk-up requests.
  • Logged activities in tracking system to maintain accurate, timely records.
  • Provided end-user system and equipment training.
  • Oversaw installations of new technology and new personnel training.

Hawthorn Grange Aged Care
02.2017 - 03.2019
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.

Personal Care Assistant

Iris Manor Aged Care
09.2015 - 01.2017
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.

Education

Certificate IV in information technology networking - Information Technology

Holmesglen Institute of Tafe
Chadstone, VIC

Bachelor of Information Technology - Information Technology

University of Canberra
Melbourne, VIC
10.2018

Diploma - information technology networking

Holmesglen Institute of Tafe
Chadstone, VIC
11.2015

Skills

  • Summary
  • Routing, Switching, Troubleshoot, Hardware: - Installing/Configuring PCs, Servers, Network Adapters, CISCO Routers& switches
  • Installation and configuration of ESXI server, Server migration, creating cluster in VMware, DRS Consolidation of Physical servers, deploying virtual servers using template, Cloning of virtual server, Creation of backup policy, alert configuration of backup policy, Rules creation
  • Windows Server and windows skills, Administering and Managing 2008&2012 Domain, Active Directory, group policies, Windows deployment service, DHCP, DNS Operating systems Windows 7, 8 ,81 & 10, Microsoft Windows server 2008 R2 & 2012 R2
  • Programming language: Java, JavaScript, XHTML, PHP
  • Computer software:
  • Microsoft office (word, access, excel, PowerPoint)
  • Critical Thinking
  • Computer Hardware Knowledge
  • Network Hardware and Software Maintenance
  • Printers and Peripherals
  • Help Desk Support
  • LAN and WAN Assessment
  • Active Learning
  • Backup Recovery
  • Onsite customer support
  • Website support
  • IT support

Additional Information

  • 2

Languages

English
Full Professional
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

IT help desk support

Vet Advisory Group
05.2019 - 08.2019

Personal Care Assistant

TLC -Marina
04.2019 - Current

Hawthorn Grange Aged Care
02.2017 - 03.2019

Personal Care Assistant

Iris Manor Aged Care
09.2015 - 01.2017

Certificate IV in information technology networking - Information Technology

Holmesglen Institute of Tafe

Bachelor of Information Technology - Information Technology

University of Canberra

Diploma - information technology networking

Holmesglen Institute of Tafe
Harpreet Kaur