Summary
Overview
Work History
Education
Skills
Timeline
Generic

Harpreet Kaur

CRANBOURNE EAST,VIC

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

6
6
years of professional experience

Work History

Assistant Store Manager

Oakley
01.2024 - Current
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.

Department Manager

Oakley
02.2023 - 02.2024
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Communicated with managers of other departments to maintain transparency.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Kept employee workloads fair and balanced to achieve objectives while maintaining high job satisfaction.

Retail Sales Associate

Oakley
10.2022 - 02.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.

Barista

The Coffee Club
05.2019 - 01.2022
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Pizza Delivery Driver

Dominos Pizza
06.2018 - 09.2019
  • Improved customer satisfaction by consistently delivering orders on time and with accuracy.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Maintained a clean driving record, ensuring safe and responsible transportation of food items.
  • Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.

Education

Master of Science - Enterprise System And Business Analyses

Federation University
Melbourne, VIC
03.2019

Skills

  • Problem-Solving
  • Customer Service
  • Customer experience
  • Customer Service and Engagement
  • Inventory Control
  • Store Organization
  • Team Building and Leadership

Timeline

Assistant Store Manager

Oakley
01.2024 - Current

Department Manager

Oakley
02.2023 - 02.2024

Retail Sales Associate

Oakley
10.2022 - 02.2023

Barista

The Coffee Club
05.2019 - 01.2022

Pizza Delivery Driver

Dominos Pizza
06.2018 - 09.2019

Master of Science - Enterprise System And Business Analyses

Federation University

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Harpreet Kaur