Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Harpreet Kaur

Hoppers Crossing,VIC

Summary

I am a motivated individual seeking a position that will offer an opportunity to implement my skills within a progressive organization, thereby enhancing my knowledge of the field and facilitating growth.

Overview

2
2
years of professional experience

Work History

Receptionist

Front Desk Position
11.2023 - 03.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Receptionist

Aangan Point Cook
08.2023 - 10.2023
  • Duration: 5 months
  • Draw up client bookings for tables and ensure that tables are set before clients' arrival
  • Manage the front desk by receiving incoming calls, greeting and attending to customers
  • Inform guests about the availability of tables and direct them to the tables
  • Keep records of guests who visit the restaurant
  • Assist customers with answers to queries, and proffer solutions to issues within your capacity
  • Collaborate with other restaurant staff and the management to ensure that customer complaints are properly attended to in a timely manner
  • Ensure that clients make payment for services before they exit the restaurant
  • Keep clear records of payments received and make detailed notes of balance payments
  • Check restaurant's emails and respond to them accordingly; draw the attention of management to certain mails when necessary
  • Communicate with other staff, such as dinners, informing them of clients' bookings, needs and complaints

Accounts Officer

UNITRAVEL ENTERPRISES OPC PRIVATE LIMITED
08.2021 - 07.2023
  • Duration: 2 years
  • Recording and analysing transactions such as income and expenses of various kinds
  • Ensuring that all transactions are handled in accordance with statutory requirements
  • Reconciling bank payments in the books in a timely manner
  • Preparing weekly, monthly and quarterly reports for management needs
  • Good organisation skills with emailing and tracking daily progress to keep on top of things
  • Overseeing the relationship with customers and suppliers along with other stakeholders via phone and meetings
  • Understanding key stakeholder needs and addressing these to the management

Education

Masters of Information Systems - Information Systems

Holmes College
Melbourne, VIC

Bachelor of Commerce -

Punjabi University Patiala
01.2021

Skills

  • Customer Service
  • Communication Skills
  • Time Management
  • Computer Literacy
  • Leadership
  • Bilingual
  • Data Entry
  • Phone Etiquette

References

  • LOVEPREET KAUR, 0432000848, kaurloveee@gmail.com, Front Desk Manager - Angan Point Cook, Point Cook, VIC
  • SUKHWINDER SINGH BRAR, 0481865748, sukhwinder@unitravel.co, Manager - UNITRAVEL ENTERPRISES OPC PRIVATE LIMITED, Moga, Punjab, India

Timeline

Receptionist

Front Desk Position
11.2023 - 03.2024

Receptionist

Aangan Point Cook
08.2023 - 10.2023

Accounts Officer

UNITRAVEL ENTERPRISES OPC PRIVATE LIMITED
08.2021 - 07.2023

Masters of Information Systems - Information Systems

Holmes College

Bachelor of Commerce -

Punjabi University Patiala

Similar Profiles

CREATE PROFILE
Harpreet Kaur