Harpreet Kaur
Thornhill Park Melbourne ,Victoria
Summary
I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I am able to work well under pressure and adhere to strict deadlines. I am compassionate and dedicated.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Early childhood educator
Happy childcare
01.2021 - 01.2022
- Created a safe learning environment for children to play in that is fun and clean
- Coordinated creative learning activities in line with the Early Childhood Framework
- Helped children develop their literacy and numeracy skills through interactive tasks
- Maintained a healthy environment to ensure appropriate and efficient learning
- Ability to maintain safety within classroom environment
- Designed appropriate strategies for infants and toddlers for childhood programs
- Provide pastoral care and support to children within a secure learning environment
- Prepared learning stories and daily summaries on iPads
- Maintaining a safe environment, organizing activities, incorporating learning opportunities in children's play, addressing special needs, and observing every child's behavior
- Plan, organize, and initiate activities to help children develop and learn intellectually, physically, and emotionally
- Helping children with personal hygiene, maintaining the activity area clean, serving meals, helping with homework, reading to toddlers, providing emotional support, and transporting children to various appointments
Junior product manager
Running spirit
03.2022 - 03.2023
- Created the yearly running club review to inform stakeholders
- Organized the Fair to raise money
- Speaking to customers to collect feedback
- Working with the developers to deliver quality features and products within the expected timeline
- Collaborating with the product team to define the product vision
Customer service officer
ISS
01.2020 - 12.2020
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Checking boarding pass
Education
Bachelor Degree - Nursing
Torrens University Australia
Flinders, VICDiploma - Nursing
Torrens University Australia
Flinders, VICCertificate - commercial cookery
National training college of Australia
Diploma - early childhood education
Bombay teachers training college
06.2023
Skills
Behavioural management
Communication and observation
Time management and flexibility
Emotional support
Caring and compassion
Patience
Organisation
Communication skills
Dedication
Self motivated
Active listening
Positive behaviour
References
Kulwinder kaur 0422 079 296
Activities
- State level professional basketball player
- Enjoy sport, traveling, listening to music and sharing a great meal with friends.
- Love to do reading, writing and painting.
- Learning new languages.
- Dancing
- Photography
- Writing stories
- Doing crafts
- Cooking
- Skating
- Playing computer games
- Exercising
Certification
Certificate Ill in Individual Support (Ageing &Disability)
Diploma of Early Childhood Education and Care
Certificate III in Early Childhood Education
Certificate in Hand hygiene for clinical healthcare workers
HLTAID011 - Provide First Aid
HLTAID010 - Provide basic emergency life support HLTAID009 - Provide cardiopulmonary resuscitation
Working with children check
Police check
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
French
Full Professional
Timeline
Junior product manager
Running spirit
03.2022 - 03.2023
Early childhood educator
Happy childcare
01.2021 - 01.2022
Customer service officer
ISS
01.2020 - 12.2020
Certificate - commercial cookery
National training college of Australia
Diploma - early childhood education
Bombay teachers training college
Bachelor Degree - Nursing
Torrens University Australia
Diploma - Nursing
Torrens University Australia
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