Harpreet Kaur

• Collaborated with business, design and technology teams to design personalised & delightful customer experiences across various products and services.
• Rich experience of working in agile framework (Scrum) and iteratively delivering product features in a fast-paced environment.
• Effective Stakeholder engagement - balancing diverse expectations of varied stakeholder groups. Adept at maintaining strong relationships with stakeholders to ensure transparency and alignment around backlog and priorities.
• Used data analysis and created dashboards to derive insights to improve product offering and solve customer issues ( Power BI, Adobe Analytics)
• Work closely with stakeholders and capture requirements in the form of user stories and epics (in JIRA, Confluence).
• Work on process flows and use story mapping sessions to structure stories, epics and squad backlog( Miro, Jira, Figma)
• Work closely with the squads (including developers, UX and QA colleagues) in solution development and deliver features, user stories that are fit for purpose and of high quality
• Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
• Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
• Backlog management ensures the product roadmap is being tracked, getting the right directions from Product owners and stakeholders
• Working closely with teams of developers, testers, scrum master, product owners, vendors and work towards resolving any possible impediments
• Evaluate the impact and risks and identify features and functionalities that will deliver the most value to customers and business while keeping costs under control
• Work with Product Owner, Tech Lead, UX and Scrum master to have a successful quarterly planning sessions.
• Fostered culture of continuous improvement by leading regular review sessions to identify and implement process enhancements.
• Regularly present my squad's work in various company-wide showcases

• Non-functional Requirements Gathering from Product Owners, TechLeads, Infrastructure Team
• Documenting the requirements and calculating test volumes after requirements analysis
• Designing Scenario and Performance Test Scripts using Loadrunner and Jmeter Analyze Test Results and Publish results to stakeholders like Program team and Infrastructure team
• Root cause analysis of various issues and collaborated with developers to resolve them
• Completed End to End testing for various projects like Dragonfly, SmartSubs, API and Services Testing
• Component Level Testing for CI/CD Preparing for all the high sales/traffic days (Christmas, Easter, Black Friday)
• Run various kind of tests - stress, failovers, soak tests with valid/expected volumetric to avoid any performance issues during these peak times.
• Worked in an Agile team and participated in various agile ceremonies

Performance testing expertise:

• Requirements Gathering from various Stakeholders
• Experience in executing all types of performance tests – Load, Stress, Endurance,
• Failover and Scalability
• Worked with various tools like LoadRunner, SilkPerformer, Jmeter (Leading Software Testing Tool)

Automation testing experience:

• Experience in scripting and running automation scripts with Selenium WebDriver
• Experience in executing all types of tests – regression, functional and integration Worked with HPQC and JIRA

Manual Testing experience:

• Preparation of Acceptance Criteria, Requirements Traceability Matrix,Test cases
• Experience in executing all types of test – System, System Integration, User Acceptance and Regression Tests
• Raising Defects using HPQC and JIRA
• Test Results Preparation
• Good knowledge of SDLC/STLC