Harpreet Kaur
Cranbourne West,VIC
Summary
Motivated and detail-oriented Conveyancing Assistant with a strong foundation in property transactions and a proven background in leadership, process improvement, and team collaboration. Skilled in supporting conveyancers with document preparation, file management, and client communication while maintaining high accuracy and compliance with legal requirements. Proficient in using LEAP, PEXA, and Duties Online (DOL) at a basic level, with a commitment to continuously developing technical and legal knowledge. Known for a professional approach, strong organisational skills, and dedication to delivering quality service. Currently seeking an opportunity to grow within a supportive conveyancing or property law team and build a long-term career in the industry.
Overview
5
5
years of professional experience
Work History
Store Manager
Luxottica
03.2024 - 09.2025
- Oversaw daily operations, ensuring efficient workflow and exceptional customer service standards.
- Managed inventory levels, reducing stock discrepancies through consistent monitoring and timely replenishment.
- Trained and mentored new staff, fostering a collaborative environment that improved team performance.
- Implemented visual merchandising strategies to enhance product visibility and drive sales engagement.
- Analyzed sales data to identify trends, informing strategic decisions for product placement and promotions.
- Resolved customer complaints swiftly, enhancing satisfaction and loyalty through effective communication skills.
- Coordinated store events that increased foot traffic and strengthened community engagement initiatives.
Department Manager
Luxottica
08.2023 - 03.2024
- Oversaw daily operations to ensure efficient workflow and adherence to company policies.
- Trained and mentored staff on operational procedures and best practices.
- Implemented inventory management systems to optimize stock levels and reduce waste.
- Collaborated with cross-functional teams to align departmental objectives with overall company goals.
- Conducted regular audits of processes to maintain compliance and improve service quality.
Assistant Store Manager
Luxottica
02.2022 - 08.2023
- Assisted in daily store operations, ensuring adherence to company policies and procedures.
- Supported inventory management processes, including stock replenishment and organization.
- Trained new staff on customer service protocols and operational standards.
- Resolved customer inquiries and complaints efficiently, enhancing overall satisfaction.
- Implemented loss prevention strategies to minimize shrinkage during store operations.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
Retail Sales Associate
Luxottica
03.2021 - 02.2022
- Maintained organized merchandise displays to promote sales and improve store aesthetics.
- Operated point-of-sale system efficiently, ensuring accurate transaction processing.
- Collaborated with team members to achieve daily sales targets and deliver excellent service.
- Learned inventory management procedures to support restocking efforts and minimize shortages.
- Participated in training sessions to develop product knowledge and improve customer interactions.
- Resolved customer complaints promptly, fostering positive relationships and repeat business.
Education
Advanced Diploma of Conveyancing - Conveyancing
RMIT University
Melbourne, VIC07-2026
Master of Science - Information Technology And Business Analytics
Federation University Australia
VIC02-2020
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
Languages
English
Native or Bilingual
Hindi
Full Professional
Punjabi
Full Professional
Timeline
Store Manager
Luxottica
03.2024 - 09.2025
Department Manager
Luxottica
08.2023 - 03.2024
Assistant Store Manager
Luxottica
02.2022 - 08.2023
Retail Sales Associate
Luxottica
03.2021 - 02.2022
Advanced Diploma of Conveyancing - Conveyancing
RMIT University
Master of Science - Information Technology And Business Analytics
Federation University Australia