Harpreet Kaur
Baldivis,Australia
Summary
Energetic and hardworking individual with a "can-do" attitude, seeking a dual role as a Checkout Operator and Stock Filler at Spudshed. Highly capable of handling fast-paced retail environments, performing heavy lifting, and providing friendly service to the local community. Proven track record of reliability and punctuality.
Overview
4
4
years of professional experience
Work History
Sandwich Artist
Subway
Sydney
11.2021 - 09.2022
- Prepared fresh sandwiches according to customer specifications and Subway standards.
- Provided friendly and efficient service to deliver exceptional customer satisfaction.
- Collaborated with team members to ensure timely sandwich production during peak hours.
- Ensured clean and organized workstations and dining areas, enhancing customer experience.
- Operated cash register, accurately processing transactions and handling payments.
- Executed opening, closing, and shift change tasks per company guidelines.
- Restocked shelves with products and supplies, supporting smooth operations and inventory management.
Customer Service Representative
Taj Indian Masala
Homebush, Sydney
05.2018 - 10.2021
- Handled inquiries through phone and in-person communication, ensuring prompt responses.
- Resolved customer complaints with effective solutions, enhancing overall satisfaction.
- Assisted customers with menu selections based on dietary preferences and restrictions.
- Processed customer orders accurately and efficiently using point-of-sale systems.
- Provided accurate information regarding products and services to address customer inquiries.
- Maintained cleanliness and organization of dining and service areas to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food delivery, improving service flow during peak hours.
- Trained new employees on customer service protocols and restaurant procedures, ensuring consistent service quality.
- Remained calm in stressful situations, effectively diffusing tensions and ensuring satisfaction.
Education
Master of Technology -
Victoria University
Sydney, NSW03-2020
Skills
- Food preparation and safety
- Cleaning and sanitizing practices
- Health and safety compliance
- Cash handling and POS operation
- Order processing (phone and online)
- Customer service and support
- Team collaboration and teamwork
- Attention to detail and accuracy
- Time management and prioritization
- Problem solving and critical thinking
- Heavy lifting and physical stamina
- Flexible scheduling availability
- Patience and empathy in service
Availability
I am flexible and ready to work at Spudshed operating hours, including early mornings, late nights, and public holidays.
* Monday – Friday: Full Availability
* Saturday – Sunday: Full Availability
I am living very near to Spudshed, Baldivis, just at the back of the store.
Timeline
Sandwich Artist
Subway
11.2021 - 09.2022
Customer Service Representative
Taj Indian Masala
05.2018 - 10.2021
Master of Technology -
Victoria University