Harpreet Kharbarh
Newstead,QLD
Summary
Dedicated and results-driven Customer Success and Product Manager with a proven track record of driving revenue growth and leading high-performance teams. Skilled in customer service, project management, and adept at working under pressure. Proficient in Microsoft Office and known for strong leadership and communication abilities. Motivated professional with extensive experience in product sales and distribution. Possesses unmatched leadership and strategy skills to maximize company revenue. Looking to leverage my experience and skills in a new role to help me develop my skill set and career.
Overview
5
5
years of professional experience
Work History
Customer Success and Product Manager
Think Renewable
11.2021 - Current
- Developed and delivered customer success training programs to help customers maximize the value of their product
- Collaborated with product and engineering teams to identify and implement product improvements based on customer feedback
- Demonstrated excellent product knowledge and customer service to build customer trust and loyalty
- Trained a team in customer service as well as product to ensure the operations were smooth in both pillars
- Liaised with the sales team ensuring all the product knowledge was passed on
- Built strong relationships with suppliers
- Worked with operations teams to ensure the business had the right procedures in place to reach success.
- Developed product documentation to communicate upcoming features and products to internal teams.
Sales Team Leader
MavriQ Global
07.2019 - 11.2021
- As a Sales Team Leader at MavriQ Global, I led a team of sales professionals to achieve and exceed sales targets
- I developed and implemented sales strategies, mentored team members, and facilitated skill development to drive performance and meet objectives.
- Built strong team by recruiting and developing top sales talent.
- Set ambitious sales goals and motivated strong performance to keep team growing effectively.
- Consistently recognized as a top-performing Sales Team Leader, contributing to the overall success of the company.
- Expanded company customer base and cemented market presence by implementing strategic sales plans.
Education
High School Diploma -
Macgregor State High School
Mount Gravatt, QLD11.2015
Skills
- Adaptability
- Ability to Work Under Pressure
- Communication Skills
- Sales strategies
- Team leadership
- Performance management
- Customer service
- Project management
- KPI Tracking
- Product Strategy
- Product Development
Timeline
Customer Success and Product Manager
Think Renewable
11.2021 - Current
Sales Team Leader
MavriQ Global
07.2019 - 11.2021
High School Diploma -
Macgregor State High School
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