Harpreet Singh
Adelaide,NSW
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Pizza Hut
05.2022 - 11.2023
- Maintained up-to-date knowledge of product and service changes.
- Cross-trained and backed up other customer service managers.
Customer Service Representative
Domino's Pizza
08.2022 - 09.2023
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Handled customer inquiries and suggestions courteously and professionally.
- Delivered prompt service to prioritize customer needs.
Customer Service Representative
Dan Murphys - Part Of The Woolworths Group
10.2020 - 06.2022
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
Education
MBA - Marketing
Torrens University Australia
Adelaide, SA02.2025
Skills
- Product Knowledge
- Quality Control
- Delivery Scheduling
- Scheduling
Timeline
Customer Service Representative
Domino's Pizza
08.2022 - 09.2023
Customer Service Representative
Pizza Hut
05.2022 - 11.2023
Customer Service Representative
Dan Murphys - Part Of The Woolworths Group
10.2020 - 06.2022
MBA - Marketing
Torrens University Australia
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