Harpreet Singh
Coomera,QLD
Summary
Adept at installing network components, adding new lines and configuring components. Sets up, troubleshoots and optimizes peripheral devices. Proficient in updating software and hardware to meet performance demands. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Network Field Technician
Service Stream Communications
Gold Coast, QLD
04.2024 - Current
- Installed, configured, and maintained network hardware components such as routers, switches, access points, and firewalls.
- Troubleshot network issues to identify root causes of problems.
- Performed regular maintenance checks on telecom equipment to ensure proper functioning.
- Created detailed documentation of all installed and configured telecommunications systems.
- Resolved customer complaints regarding telephone service or technical issues.
- Provided remote support to end-users experiencing difficulties with their phone system.
- Replaced faulty components in telecommunications systems as needed.
- Ensured compliance with industry regulations regarding installation and maintenance of telecom equipment.
- Collaborated closely with other IT personnel on projects related to telecom infrastructure upgrades.
- Measured, cut, spliced and installed wires and cables.
- Provided installation, service and maintenance for broadband internet and digital telephone service.
- Analyzed technical manuals and diagrams to determine proper connections for data communication lines.
Network Field Technician
BSA Limited
Byron Bay (Northern Rivers), NSW
05.2021 - 04.2024
- Installed, configured, and maintained network hardware components such as routers, switches, access points, and firewalls.
- Conducted site surveys for new installations, including evaluation of existing infrastructure and installation requirements.
- Provided technical support to customers via phone, email and in person.
- Maintained inventory of parts and supplies used for repairs and service calls.
- Diagnosed system issues by running tests, troubleshooting hardware and software problems and replacing defective components.
- Evaluated new telecommunications technology and made recommendations for system improvements.
- Troubleshot complex network issues, resolving problems to minimize downtime.
- Installed, maintained, and repaired telecommunications systems, including VOIP, analog, and digital phone systems.
Education
MBA -
Southern Cross Univeristy
Gold Coast, QLD08-2018
Bachelor of Technology - Electronics And Telecommunications Engineering
I.K. Gujral Punjab Technical University
Punjab, India06-2016
Some College (No Degree) - COMPTIA Network+, Security+, CySA+, CCNA, CEH
Learning People
BrisbaneSkills
- Equipment Installation
- Network configuration
- Software Upgrades
- Performance Testing
- Cable Management
- Network Security
- Hardware Installation
- Patch management
- Wireless network management
- Fibre optic and copper cable
- Ethernet
- FTTP, FTTN, FTTC, FTTB
Certification
- Open Cabler's License (TITAB)
- Driver's License
- Working at Heights, roofs certificate
- Working in confined space certificate
Languages
English
Full Professional
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual
Timeline
Network Field Technician
Service Stream Communications
04.2024 - Current
Network Field Technician
BSA Limited
05.2021 - 04.2024
- Open Cabler's License (TITAB)
- Driver's License
- Working at Heights, roofs certificate
- Working in confined space certificate
MBA -
Southern Cross Univeristy
Bachelor of Technology - Electronics And Telecommunications Engineering
I.K. Gujral Punjab Technical University
Some College (No Degree) - COMPTIA Network+, Security+, CySA+, CCNA, CEH
Learning People
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