Harpreet Singh
Melbourne,VIC
Summary
Dynamic transportation professional with over 11 years of experience as a Driver and Owner Operator at HUB LINK. Proven track record in enhancing customer service and optimizing route planning, resulting in increased satisfaction. Skilled in safety management and effective team leadership, consistently delivering exceptional results in logistics operations. Hardworking professional with several years of professional driving experience. Well-organized in coordinating routes and loading vehicles. Excellent communication, customer service and multitasking skills with observant nature and strong safety focus. Valid license and clean driving history.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Driver and Owner Operator
HUB LINK
Melbourne, VIC
11.2023 - Current
- Running my own transport company from last 11 years.
- Monitored vehicle maintenance schedules and ensured that all vehicles were kept in good condition.
- Enhanced customer service protocols for transportation operations, achieving higher customer satisfaction scores.
- Recruited, trained and managed a team of drivers in accordance with company policies.
- Collaborated with other departments within the organization such as sales, marketing, finance.
- Provided guidance to junior staff on various aspects of transportation operations.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
- Organized routes for drivers, monitored their performance and maintained records of driver activities.
- Supervised loading and unloading of freight from trucks, ensuring correct handling procedures were followed.
- Resolved customer complaints regarding transport services promptly and effectively.
- Maintained accurate documentation related to driver's logbooks, manifests and other paperwork required by law.
- Completed routine maintenance and repair.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Driver and Supervisor
Bidfood
Melbourne, VIC
03.2013 - 11.2023
- I started my own transport business in 2013.
- Assisted with recruiting qualified drivers to fill open positions within the company.
- Coordinated load planning for drivers to minimize dispatch delays.
- Addressed problems head-on and worked with customers, personnel and supervisors to resolve concerns.
- Drove vehicles with capacities many tons to transport materials to and from residences, offices, and industrial yards.
- Developed effective training programs for new drivers.
- Inspected equipment, facilities and vehicles regularly to assess safety.
- Maintained accurate records of daily driver activities including hours worked, miles driven, deliveries made.
- Tracked driver behavior, timekeeping and attendance.
- Conducted regular vehicle inspections to ensure they were in safe operating condition.
- Managed maintenance and repair actions for team equipment and vehicles.
- Operated equipment and machinery according to safety guidelines.
Education
Degree in Hospitality Management. - Tourism and Hotel Management
Central Queensland University
Melbourne, VIC03-2010
Skills
- Commercial driving
- Daily logging
- Passenger transportation
- Load monitoring
- Delivery pickup
- Safety management
- Route planning
- Customer service
- City and non-city driving
- Safe driving techniques
- Valid Driver's license
- Driving in adverse conditions
Affiliations
- Love sports
- Always keen to learn new things
- Always trying to help people
- Always try to update myself according to technology
Accomplishments
- From 2014 to 2016, the best driver in my company
- From 2016 to now, we have been the best in owner-operators and providing transport to our suppliers
Certification
- Have a valid HC license
- forklift license
- Had an ASIC card
- I had a MISK card
- Working with children check
Languages
English
Professional
Punjabi
Professional
Hindi
Professional
Timeline
Driver and Owner Operator
HUB LINK
11.2023 - Current
Driver and Supervisor
Bidfood
03.2013 - 11.2023
Degree in Hospitality Management. - Tourism and Hotel Management
Central Queensland University
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