SUKHPALJEET KAUR
Mount Peter
Overview
2025
2025
years of professional experience
Work History
Restaurant Manager
Spicy Bite
Cairns, QLD
03.2020 - 09.2024
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Restaurant Manager
Lotus Diners
Cairns, QLD
05.2019 - 11.2020
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Restaurant Supervisor
Chic Rio Restaurant
Townsville, QLD
07.2017 - 10.2017
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
Cleaner
Madonna Cleaning Service
Townsville, QLD
04.2014 - 11.2016
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Restaurant Waiter
Thai Smile Restaurant
Townsville, QLD
07.2016 - 09.2016
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Restaurant Waiter
Jewel of India
Townsville, QLD
03.2016 - 06.2016
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
Warehouse Supervisor
Cairns Paper Del
Education
DIPLOMA OF Hospitality - Hospitality
Frontier Education
Cairns, QLD12-2021
MBA - Tourism And Hospitality Management
James Cook University
QLD04-2017
Skills
- Team management
- Inventory control and record keeping
- Staff management
- Customer service
- Order taking
- Cleanliness
- Service quality
Timeline
Restaurant Manager
Spicy Bite
03.2020 - 09.2024
Restaurant Manager
Lotus Diners
05.2019 - 11.2020
Restaurant Supervisor
Chic Rio Restaurant
07.2017 - 10.2017
Restaurant Waiter
Thai Smile Restaurant
07.2016 - 09.2016
Restaurant Waiter
Jewel of India
03.2016 - 06.2016
Cleaner
Madonna Cleaning Service
04.2014 - 11.2016
Warehouse Supervisor
Cairns Paper Del
DIPLOMA OF Hospitality - Hospitality
Frontier Education
MBA - Tourism And Hospitality Management
James Cook University