Harpreet Singh Mahal
Edgeworth,Nsw
Summary
Adept at customer service and cash management, my tenure at BP enhanced customer satisfaction and loyalty through expert handling of transactions and complaints. Demonstrated exceptional work ethic and empathy, leading to seamless adoption of new POS technologies and a significant role in staff training. Achieved high accuracy in cash handling, fostering repeat business and operational efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Cashier
BP
Cunnamulla, QLD
07.2019 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Education
Bachelor of Arts - ARTS
Punjabi University
PATIALA PUNJABSkills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Management
- Basic Math Competence
- Decision Making Aptitude
- Order Verification
- Reports and documents
- Staff Training
Additional Information
i have HR licence as well if there is chance to do deliver by truck then i am ready to do
Timeline
Cashier
BP
07.2019 - 05.2024
Bachelor of Arts - ARTS
Punjabi University