Open To Work
Harpreet Kaur
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work History
Customer Service Representative
Vibe petroleum
Welshpool, WA
06.2024 - 05.2026
- Assisted customers with inquiries about products and services.
- Resolved customer complaints using effective problem-solving techniques.
- Provided product information to enhance customer understanding and satisfaction.
- Managed inventory levels and assisted in stock replenishment tasks.
- Trained new staff on customer service protocols and company policies.
- Answered customer inquiries and provided accurate information regarding products and services.
Kitchen Hand
Om sweet and curry house
Cannington , WA
05.2025 - 12.2025
- Prepared ingredients following recipes for diverse menu items.
- Maintained cleanliness and organization of kitchen workstations and equipment.
- Assisted chefs in cooking and plating dishes during busy service hours.
Kitchen hand and customer service
Thali indian contemporary
Karrinyup, WA
07.2023 - 09.2024
- Prepared ingredients for dishes following authentic Indian recipes and standards.
- Maintained cleanliness and organization of kitchen workstations and storage areas.
- Followed all health code guidelines when handling food items.
- Peeled and cut fruit and vegetables to prepare for cooking or serving.
- Inspected kitchen equipment for proper functioning before use.
- Ensured proper storage of food supplies to minimize waste and maintain freshness.
- Participated in kitchen staff meetings to discuss performance improvements and kitchen strategies.
- Trained new kitchen hands in basic tasks, safety protocols, and kitchen standards.
Education
Bachelor of Arts - Arts
Punjab University
Patiala, Punjab 05.2017 - 01.2019
Skills
- Customer relationship management
- Call handling techniques
- Complaint resolution
- Issue resolution strategies
- Opening and closing accounts
- Payment processing
- Case documentation
- Data entry
- Time management
- Team collaboration
- Staff education and training
- Communication skills
- Professional demeanor
Language
- Punjabi
- Hindi
- English
References
References available upon request.
Timeline
Kitchen Hand
Om sweet and curry house
05.2025 - 12.2025
Customer Service Representative
Vibe petroleum
06.2024 - 05.2026
Kitchen hand and customer service
Thali indian contemporary
07.2023 - 09.2024
Bachelor of Arts - Arts
Punjab University
05.2017 - 01.2019